Sales Controller

3 months ago

Belfast, United Kingdom Mervyn Stewart Full time

An exciting opportunity exists at **Mervyn Stewart Skoda Belfast** for a **Sales Controller**.

We seek an enthusiastic, committed individual who possesses the energy and focus to succeed in this essential position and hit our high standards. This will be a fulfilling role within our growing business playing a key role within the Sales team and working closely with the Sales Manager.

In every aspect of our retailing, the aim is always to exceed customer expectation and so customer care is of paramount importance. Within this role you will be helping lead from the front to ensure that our customers receive the best possible Sales experience.

Communication is key within our dealership, not only to ensure a 5-star customer experience but to build solid working relationships with suppliers, customers, and colleagues.

**About The Role**

**The Person**

**The Role**
- Maintain product knowledge and be aware of Sales Promotions and quarterly campaigns in operation.
- Help lead the Sales team to achieve success focusing on defined priority areas
- Follow up and prospect customers to maximise every sales opportunity for both repeat and new business
- Assist the Sales Manager with the daily operations of the department in line with Standard Operating Procedures
- To ensure that each customer is provided with the information to make an informed decision relative to their purchase
- Stack deals for the sales team and 2nd face customers
- Comply with FCA obligations and F & I Sales Process
- Deputising for the Sales Manager in his absence
- Complete training programs as required.
- Maintain adequate records of all sales activities including customer contacts through showroom log.
- Carry out full and accurate appraisals of all vehicles presented in part-exchange, using the showroom enquiry form, including mechanical, electrical and all cosmetic features
- Maintain all paperwork in a complete and orderly manner

**The Benefits & Salary**
- ** An excellent salary**:

- ** Bonus earning opportunities**:

- ** Company car**:

- ** Company Pension Scheme**:

- ** 30 days holiday inc. stats increasing with long service**:

- ** In-house training**:

- ** Health, Wellbeing and Discount Shopping Membership availability**:

- ** Based in Boucher**

**Required Criteria**
- A minimum of 2 years selling experience
- Experience within a franchised car dealership essential
- Knowledge of FCA obligations, F&I, Sales Processes
- experience carrying out full and accurate appraisals of vehicles presented in part-exchange
- Excellent written, oral and T skills

**Desired Criteria**
- Previous team leader experience and/or experience within a similar role would be an advantage
- Brand knowledge/experience desirable

**Skills Needed**

Compliance, Managing a Client Engagement, Negotiating Skills/Closing techniques, Client Relationship Management, Communication, Managing Performance, Business Awareness

**About The Company**

Welcome to Mervyn Stewart one of Northern Irelands most established family run car dealerships.

At our award-winning dealerships in Belfast and Bangor we represent Skoda, Suzuki and MG giving Mervyn Stewart the opportunity to provide our customers with a fantastic selection of new and used vehicles alongside a host of other services that include rental, Motability, fleet & servicing and maintenance.

Our range covers a broad spectrum of cars to suit all needs, petrol, diesel, electric or hybrid and our highly trained and friendly sales team make purchasing your new vehicle as easy as possible whether that be physically, in one of our showrooms, or online.

**Company Culture**

At Mervyn Stewart we are a locally owned family business on the lookout for talented, innovative and ambitious individuals to join our team.

Mervyn Stewart jobs offer opportunities across a broad ranges of disciplines with great career development.

We continue to grow as a trusted independently run automotive company in Northern Ireland. Mervyn Stewart works in partnership with 3 manufacturers Skoda, Suzuki and MG across 4 locations with our head office based in Belfast.

At Mervyn Stewart we focus on detail, on customer service, on value and respect for the employee not just the customer.

**Company Benefits**

Vacation, Paid time off, Performance bonuses, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Open office, Competitive salary, Long service recognition, Perks Card, Wellbeing Scheme

**Salary**

Based on Experience per year

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