E-commerce Assistant

1 week ago


Colchester, United Kingdom St Helena Hospice Full time

**Job Summary**:
Are you looking for a new challenge?

St Helena hospice have an exciting new opportunity for 3 Ecommerce Assistants to join our retail team.

Duties include:
To source items from donated goods and proactively promote and sell these items online to help meet the retail sales and online income targets and to ensure the best income is achieved for donated items.

Operate within the guidelines of St Helena finance team and to ensure good financial practice is maintained.

Provide an efficient service to donors, volunteers, supporters and the retail team of St Helena.

Provide a central point for all online selling, working with the Donation Centre to source suitable products for online selling.

Working with the Donation Centre manager to ensure the online sales targets are met by sourcing suitable donations to be marketed and sold online.

Place items for sale on relevant online market websites in compliance with eBay, Amazon and St Helena policies and procedures to maximise income by providing an effective description of products as well as good quality photographs to enhance the sales potential.

Monitor the auctions and process sale items to buyers, this will include using appropriate packaging and postage methods. Ensure excellent customer service is provided online, customer queries are responded to promptly and ensure customer feedback is encouraged to increase the profile of St Helena

This post works on a standard working pattern 37.5 hours a week of 09:00 - 17:00 Monday - Friday.

**About us**:
St Helena provides a friendly, supportive and positive working environment across all our sites and diverse teams. We are an ambitious organisation determined to make a difference to local people across north Essex who face incurable illness and bereavement. That means working with us is a demanding but hugely fulfilling experience.

In return we offer;
- A competitive and progressive salary.
- Group Pension Plan.
- At Least 27 days Annual Leave, plus statutory Bank Holidays
- Employee Assistance and Wellbeing support
- Free on site parking

Pay: £22,370.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme
- On-site parking

Schedule:

- 8 hour shift

Work Location: In person

Application deadline: 18/05/2024



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