E-commerce Assistant

6 months ago


Colchester, United Kingdom Hub Freight Full time

Job Summary:
**Responsibilities**:

- Manage product listings, descriptions, and images on various e-commerce platforms
- Monitor and analyse online sales performance to optimise listings and increase revenue
- Coordinate with marketing teams to develop and implement online promotional campaigns
- Respond to customer inquiries and resolve issues in a timely manner
- Collaborate with the warehouse team to ensure accurate inventory levels
- Stay up-to-date with industry trends and best practices in e-commerce

**Experience**:

- Strong clerical skills for organising and maintaining records
- Data entry experience to update product information accurately
- Excellent phone etiquette for customer interactions
- Ability to computerise tasks efficiently
- Strong organisational and office administrative skills

This position offers the opportunity to work in a dynamic e-commerce environment, utilising various software tools to drive online sales. If you have a passion for e-commerce and possess the required skills, we encourage you to apply.

**Salary**: £20,000.00 per year

**Benefits**:

- Company pension
- On-site gym

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 4 years (preferred)
- Administrative experience: 4 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person


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