Support Assistant

2 weeks ago

Guildford, United Kingdom Seven Resourcing Full time

Seven Resourcing are looking to fill a Support Assistant role in Guildford, Surrey. This is a temporary contract and is offering £13.85 per hour (paid to you via an umbrella company).

**About the role**:

- To assist in the provision of a housing and support for vulnerable clients.
- To ensure at all times a professional and supportive approach is maintained.
- To assist in the day to day delivery of the service for supported schemes.
- Assist clients in achieving their personalised support outcomes

**Key Tasks**
- Act as an initial point of reference on the phone, or in a reception area as required.
- Assist in the provision of a comprehensive housing management and support service, including working with tenancy agreements and collecting rents and charges.
- Carry out day to day office administrative functions to ensure that all records and files are maintained and held securely and that the confidentiality of information is upheld.
- Have an awareness of the clients support needs, working, under direction, supporting clients to help them achieve their agreed outcomes.
- Contribute to the formulation and delivery of person centred support plans.
- Assisting clients with day-to-day support and tenancy issues.
- Using IT systems appropriately including adding updates to the Support Database.
- Advises management promptly of any signs of problems or concerns about a client.
- Recognises signs of distress in clients and identifies ways to reduce this.
- To correspond and liaise as necessary with external agencies on behalf of clients.
- Report repairs and maintenance needs behalf of the client following agreed procedures.
- Work in line with, monitor and report any discrepancies in health and safety standards within schemes.
- Address and report any issues of anti-social behaviour to a senior staff member.
- Ensure culture and diversity issues for the clients are considered at all times, and report any forms of discrimination.
- Promote and encourage a high level of client involvement, consultation and communication.
- To clean and prepare rooms as appropriate.
- To participate in a shift rota system that includes weekend working

**Applicant Requirements**:

- **Experience**: 2+ years working within a similar role.
- **Compliance**: Current DBS check and references

**Working for Seven Resourcing**:
Established in 2011, Seven Resourcing is one of the UK’s largest suppliers of temporary health and social care professionals. Rated ‘Excellent’ on Trustpilot from 1900+ reviews, and with 20 major industry awards behind us, we take pride in knowing we can find you the best possible rates in a role you can be proud of.

**Salary**: £13.85 per hour

**Experience**:

- similar: 2 years (required)

Work Location: In person

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