Project Coordinator

1 month ago


Plymouth, United Kingdom Citizens Advice Full time

**Position**: Project Coordinator - Local Services

**Location**: Plymouth

**Closing date**: 12 June 2023

**Role details**:
**Job title**: Project Coordinator - Local Sevices

**Location**: Plymouth

**Salary**: £24,400.21 - £29,521.46 per annum

**Hours per week**: 37

**Type of contract**: Permanent

**Closing time**: 09:00

Our Local Services Department is expanding with the introduction of new projects, and the increase in demand for our existing face-to-face services.

We are looking for a proactive, organised, and motivated project coordinator to support across the department with the coordination of various projects, staff, and volunteers.

You will support the operational delivery of projects, schemes and initiatives within Local Services, both new and existing, including face-to-face advice, outreach projects, schemes that provide practical assistance to our clients, and the operation of our ground-floor client-facing reception.

You will also support the team Manager with other duties as needed to ensure continuous service delivery for our clients and appropriate support and supervision for our staff and volunteers.

Our Gateway team work to support clients seeking help from our services via our telephone Adviceline. The Gateway Assessors speak with clients to explore the issues they need help with and provide the most appropriate next steps for the client - this could be an advice appointment, a referral to another organisation, or the provision of information to progress the client.

You'll spend some of your working week supporting the Gateway team by providing support, supervision & sign-off on next steps for clients.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.



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