Customer Service Advisor
3 weeks ago
**Reference**
419482
**Salary**
£12.30 - £12.30/hour
**Job Location**:
- United Kingdom - England - South West England - Bristol - Bristol
**Job Type**
Temporary
**Posted**
24 March 2023
**Customer Service Advisor - Saturdays Only - Ideal for Students**
**Outbound Customer Service Advisor**
**£12.30 per hour**
**Saturday only 9am-5pm**
**Office-based in Bradley Stoke (BS32)**
**_ **Please note that training will take place during Whitsun week (week commencing 29_**_th_**_ May). This will require full time training for this week, Monday to Friday. _**
We are currently recruiting for a number of Outbound Customer Service Advisors to work for the RAC. RAC is the UK’s leading name in the motor breakdown industry and are currently looknig to add a number of advisors to their weekend-only team. With an iconic office perfectly located next to the motorway and with strong public transport links to the Cityu Centre, this role is ideal for both private vehicle owners and public transport users.
**Role**
Working in the outbound Customer Service team at RAC will see you contacting existing RAC members (No cold calling here) to discuss their current breakdown policies, renew their policies for another year and to retain their business. Through excellent training, you will display industry leading knowledge of RAC’s products and services, providing an exceptional service to all customers
- Placing outbound calls to existing RAC members
- No cold calling
- Providing exceptional levels of service to each and every customer
- Renewing policies
- Retaining customers
**Requirements**:
To be successful in this role, you will be an outgoing individual who has a passion for customer service. You will have very strong communication skills and the ability to build rapport with customers. This role is ideal for Students who are looking to add weekend work to their studies.
- Strong communication skills
- Outgoing personality
- Ability to work every Saturday (although this is a part time role, during University holidays there will be the possibility for extra hours to top up your earnings)
- Ability to commute to Bradley Stoke
- Able to commit to one week of full time training starting 29th May
**Contact information**:
Ryan Bates
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