Customer Service Advisor
2 weeks ago
** Customer Service Advisor based in Avonmouth BS11**
**£10.42 per hour - paid weekly every Friday (increasing to £11.49 after 12 weeks)**
**Temp to Perm**
**Start Date: Immediate starts available**
**We are currently recruiting for Customer Service Advisors to join our client existing team based in Avonmouth, this will be an office based role. You will be completing 4 weeks of training before being entered onto the 4 week rota.**
**Our client is a well known parcel distributor and this role involves working within their Depot's Customer Service Hub**
**What will you be doing?**
- **Prioritise and clear the queue having contacted clients and customers to establish correct addresses / label / packaging issues**
**Conduct thorough investigation of all undelivered parcels to ensure compliance and full resolution to the end customer**
**Who are we looking for?**
**We are looking for people with exceptional customer service skills preferably from a call centre environment.**
- **Must be competent with Microsoft Office**
- **Ability to prioritise workload & multitask**
- **Experience of end to end enquiry case management**
- **A clear & confident communicator**
**The Hours**
**On a 4 week rota shifts can fall between 8am and 6pm Monday to Sunday**
**The Recruitment Co is an equal opportunities employer**
**CCNorthwest**
The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
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