Administration Assistant

1 week ago


Burnley, United Kingdom Fuel Card Services Full time

A fantastic opportunity to join our expanding, close knit Administration team in Burnley town centre. Reporting to the Administration Supervisor, the Administration Assistant will provide fast and effective admin support for our customers and sales teams across the UK.

Duties & Responsibilities
- Ordering fuel cards for new and existing customers.
- Inputting card and account details onto database system.
- Sending cards out to customers with relevant paperwork.
- Production and distribution of correspondence to customers and colleagues.
- Stopping/cancelling cards and account closures.
- Answering calls and dealing with customer enquiries, including transaction queries.
- Contacting customers regarding cards/transactions.
- Opening post, answering the intercom and dealing with visitors and deliveries as required.
- Scanning paperwork using a Document Management system.
- Any other duties as may be reasonably required.

**Requirements**:

- Good standard of education preferably with a ‘C’ or equivalent in English and Maths.
- Experience working in an office environment preferred.
- Working knowledge of Microsoft Office packages - Word, Outlook and Excel.
- Accuracy and a high attention to detail.
- Good communicator with professional and confident telephone manner.
- Methodical with ability to organise and prioritize.
- Ability to work well individually and as part of a team.
- Motivated and enthusiastic.

**Benefits**

We're offering a people focused package that includes an excellent salary, pension, life assurance and 20-25 days annual leave.

No shifts, you'll work Monday to Friday 8.45am - 5.15pm and there is an early finish on Fridays (2:45pm) on a rota basis

We also offer you lots of additional benefits from our partners at Perkbox and as part of our commitment to you, we'll assist you with your learning and will support study and qualifications where relevant & required.



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