Technical Delivery Manager

2 weeks ago

Littlewick Green, United Kingdom Kensington Mortgage Company Full time

When we started Kensington we were the first specialist lender to offer mortgages to people the high street turned down. Nearly 25 years later, we're the UK's leading residential specialist mortgage lender still blazing a trail offering people the chanceto get a mortgage.

Where high street lenders see black and white, we've always used our expertise and manual underwriting capability to see the shades in between. In a market where changing lifestyles mean more people are falling outside the traditional mortgage criteria,it's an approach that can make a real difference to people who want to own a property.

It's what we call the Kensington Difference.

**This role is a 6 months Fixed Term Contract**

The Technical Delivery Manager will manage and control the delivery of complex technical change, solutions, integrations, and systems as part of the KMC Portfolio and Functional Change Delivery Programme. The role will be expected to engage with multiplebusiness units within the organisational delivery teams to identify, plan and deliver critical services and solutions for dependent programmes and projects with strong alignment to the overall organisational strategic ambitions.

This role will be instrumental in supporting Agile ways of working, innovation and continuous delivery, supporting the teams through stakeholder collaboration to ensure they have clarity on goals.

**Key Accountabilities**
- Define and manage the technology delivery roadmap for Digital, Tech and Data Services (DTD) ensuring deliverables are prioritised in alignment with the overall business priorities
- Manage technical change delivery within an agreed methodology, working under general direction with a clear framework of accountability and exercising substantial personal responsibility and autonomy, planning own work to meet given objectives and processes
- Responsible for delivering technology workstreams within wider projects/programmes, working closely with the Business Change Project Managers, as well as end to end delivery of functional projects within DTD
- Ensure resource and tools are in place, including any 3rd party support, to deliver the technical delivery
- Coordinate and support teams with planning, impacting, scheduling and implementing changes and releases, making decisions which impact the success of assigned work, i.e. results, deadlines and budget. Support the allocation and management of resources alignedto the business priorities
- Ensure changes are visible, coordinated and managed across all areas within DTD and wider business functions as relevant
- Remove blockers, manage dependencies, issues, risks and report on progress, managing expectations and communicating effectively with stakeholders at all levels
- Provide cost estimates and track budgets for individual projects
- Schedule and manage the release of project deliverables to production and provide post implementation support
- Manage and co-ordinate with DTD teams to resolve post-production defects and provide regular updates
- Ensure smooth handover to Support teams

**Qualifications, Experience, Knowledge, Skills**
- Exemplifies and promotes Agile values and principles
- Outstanding communication, facilitation, and negotiation skills
- Knowledge of Agile frameworks (i.e. Scrum, Kanban), and an understanding of software development life cycle models as well as knowledge of traditional project management principles and practices
- Expert in Agile techniques such as, user story creation, estimation, velocity & dependency mapping, etc.
- Planning and problem solving with product management and delivery teams
- Confident working with on shore and offshore team members
- Confident in the management of suppliers/contractors
- Proficiency in using tools such as ADO
- Experience in managing the migration of services to the cloud, ideally Azure
- Experience in delivering a broad range of Technical projects spanning infrastructure, networks, telephony, digital and software

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