Business Operations Coordinator

1 week ago


Redruth, United Kingdom Biomass Futures Limited Full time

**Business Operations Coordinator Job Description November 2023**

N.B. This role involves working in a busy distribution plant and office and on sites across West Cornwall. Travel is required.

PPE is provided and it is requested that this be worn at all times whilst moving around the yard and processing areas.

This role is responsible for ensuring the smooth running of all business operations and systems across the business group. It also involves supporting both the business directors, office manager and warehouse manager in their roles. This is a varied and interesting role that involves product development, research, market analysis, financial reporting and marketing as well as creating systems and procedures to ensure the smooth running of the office, distribution warehouse, logistics and customer orders. This role will promote into Business Operations Manager and will need to recruit and manage a team as the business grows. Reporting into company directors.

**The role involves the following main duties**:
Coordinating and managing tasks and enquiries on the CRM.

Placing orders with suppliers, ensuring size quantity and specification is correct and ascertain lead times and delivery dates.

Accessing directors/managers calendar for appointments, viewings or quotes.

Completing orders and adding to delivery and production schedules accordingly. Use the CRM system, Jarvis and other systems as implemented.

Outbound calls to customers following delivery and to take orders. Some sales calls will be required from time to time. Customers are domestic and wholesale clients.

Understand the full product range and specification of each product line and service so as to advise customers correctly.

Liaise with warehouse and delivery staff on scheduling, deliveries and orders. Ensure adequate stock for sales that week/month, on target production figures working with business development manager.

Prepare spreadsheets and reports for directors as required.

Use accounting software to create invoices and delivery notes, purchase orders and manage ledgers for debtors and creditors.

Conducting research, market analysis and competitor reviews periodically.

Develop and maintain ordering and delivery systems and processes for all aspects of the businesses to ensure excellent customer service and quality control across the group.

Conduct quality control inspections periodically for office, logistics and warehouse operations.

All operational tasks as required to the needs of the business as the business is growing this job description may be reviewed from time to time.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£35,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- On-site parking
- Profit sharing

Schedule:

- Monday to Friday

Supplemental pay types:

- Loyalty bonus
- Yearly bonus

Ability to commute/relocate:

- Redruth, TR16 5DZ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- business administration: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 31/12/2023
Reference ID: Office2022


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