Director of Sales

7 months ago

York, United Kingdom RBH HOSPITALITY MANAGEMENT LIMITED Full time

**JOIN OUR FAMILY**

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...

**A DAY IN THE LIFE OF A DIRECTOR OF SALES**
- What you will be doing..._

Reporting to the RBH Divisional Sales Director (direct) along with hotel General Managers you can expect your working day to include the following.
- Key responsibility for the achievement of the commercial segments across the portfolio.
- Key account management to grow and maintain national agency and corporate relationships.
- To lead, inspire and support the on-property teams with your own passion and enthusiasm.?
- To drive revenue by effectively selling all aspects of the portfolio within the local and national marketplace.?
- To increase the share and profitability of existing accounts and secure new business across all market segments, both locally and nationally.??
- To continue to drive and increase the enquiries coming through for Meetings, Incentives, Conferences, Groups & Exhibitions.
- ‘Hunter’ mentality with ability to think outside the box when it comes to sales.
- Represent the portfolio on a national level across key agents, corporates and suppliers to ensure maximum exposure.
- Actively seek/identify, secure and contract new and repeat business for all areas of the business, across all market segments, with a particular emphasis on meetings, incentives, business groups conferences & exhibitions.
- Have ownership and responsibility for driving and delivering the agreed strategies in line with the commercial plans.
- Establish, build, and manage relationships within the RBH central sales team to maximise revenue opportunities from key national accounts.
- Ensure clear and concise strategies and communications to on property teams.
- Become fully conversant with all RBH sales initiatives and tools, to utilise and build them into the commercial plan to maximise the benefits to the hotel.
- Research potential new accounts, conduct get-to-know calls, plan appointments and carry out weekly face to face sales calls in line with agreed KPIs across portfolio.
- Prepare account development plans to ensure maximum share from each account and their respective agency.
- Identify and secure appropriate group, tour operator and wholesale business by working with the RBH Leisure and Revenue team to help drive revenue.
- Plan and execute sales trips to major market areas.
- Attend major travel functions and exhibitions to promote the portfolio.
- Support the hotel General Managers to ensure effective data capture and database management processes and systems are in place for the hotel.
- Maintain extensive market and product knowledge and work with hotel on adapting products and services to match client requirements and business trends.
- Experience and a successful track record of sales management in a hotel or hospitality venue
- cluster or multi property experience is favourable but not essential.
- Experience of working within a structured team environment.
- Strong commercial outlook - sales and revenue driven.
- Excellent sales, customer care, account management and negotiation skills.
- Strong presentation and influencing skills.
- Highly motivated and enthusiastic
- Driven and determined to achieve results.
- Demonstrate strong interpersonal skills and be able to communicate and engage effectively at all levels.
- A willingness to travel throughout the UK (presenting to prospective partner organisations, meeting, and entertaining clients, attending trade fairs/shows).
- Knowledge ofPMS and CRM systems preferred, although training will be given.
- Report writing skills and able to use word; excel spreadsheets and PowerPoint for presentations.
- Open to new ideas.

*

**WHAT WE NEED FROM YOU**
- We hire mostly on personality & potential but here are a few of our requirements..._

To succeed in the role of Director of Sales, you will need the following qualities and skills.
- Experience and a successful track record of sales management in a hotel or hospitality venue
- cluster or multi property experience is favourable but not essential.
- Experience of working within a structured team environment.
- Strong commercial outlook - sales and revenue driven.?
- Excellent sales, customer care, account management and negotiation skills.?
- Strong presentation and influencing skills.?
- Highly motivated and enthusiastic?
- Driven and determined to achieve results.?
- Demonstrate strong interpersonal skills and be able to communicate and engage effectively at all levels.?
- A willingness to travel throughout the UK (presenting to prospective partner organisations, meeting, and entertaining clients,

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