Receptionist / Admin Assistant

2 months ago


Nottingham, United Kingdom Edward Hands & Lewis Limited Full time

**Role Title: Receptionist/Administration Assistant**

**Grade: 2**

**Reporting to: Branch Partner**

**Reported to by: No direct reports**

**Main Purpose of Job**

The prime role of the Receptionist is to be front of house welcoming clients and visitors to the office. Other duties will include providing administrative support to remote workers and other offices to enable it to operate at optimum efficiency.

**Main Responsibilities (this list is non-exhaustive)**

**Main Tasks: List of areas of responsibilities**
- Answering the telephone (First recipient);
- Greeting clients;
- Maintaining the reception area and keeping the area welcoming and clean;
- Replenishment of marketing materials;
- Opening up the office and closing up;
- Audio and copy typing;
- Correspondence and diary management where applicable;
- Assisting the Advisors in the office with all administration;
- Ensuring the files remain compliant in terms of the file maintenance and form filling;
- Arranging and booking meetings;
- Preparing posting slips for financial activity on the client files;
- Opening files
- Archiving

Where there is no Office Assistant present, you will also be required to carry out the additional duties below.
- Banking (when appropriate);
- Copying of documents;
- Collecting and distribution of post;
- Preparing post for dispatch;
- Replenishment of photocopiers;
**Wide reaching responsibilities:

- **
- To act in the best interest of the firm at all times;
- To adhere to the group policies at all times;
- To act in accordance with reasonable instructions given by senior managers at all times;
- To act in a manner that promotes and protects the firm's reputation;
- To maintain high standards of client care at all times.

**Knowledge, skills and experience required**
- Excellent keyboard skills, be computer literate and have a sound knowledge of Microsoft Office packages (word, excel, outlook etc);
- Ability to work under pressure to meet the deadlines;
- Attention to detail;
- Team player;
- Ability to work on your own initiative;
- Good client care skills;
- Excellent communication skills with a good confident telephone manner and the ability to deal with clients and staff at all levels;
- Demonstrates a ‘can do’ attitude.

**Salary**: From £17,290.00 per year

**Benefits**:

- Sick pay

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Nottingham: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: HUC


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