Underwriting Operations Assistant

3 weeks ago

London, United Kingdom Apollo Full time

**Who we are**:
Apollo is an independent specialist (re)insurer launched in 2009 to provide high quality products and services to clients, brokers, and capital partners at Lloyd's. The Apollo name recognised the success of one of its founding investors Neil Armstrong, who in 1969 was the first person to land on the moon. Along with Jim Hays, Neil saw the opportunity to build a differentiated service provider at Lloyd's.

Today, Apollo is a team of more than 200 colleagues, servicing clients, partners and brokers from across the globe through its unique augmented underwriting approach.

**_ "We attract and retain the highest quality talent by developing a team atmosphere where opportunity exists for our employees and partners." David Ibeson, Group CEO_**

**Your Role**:
To support us on our collective journey to success we are seeking a Underwriting Operations Assistant to join our Specie & Cargo Underwriting Team on a 6 month fixed-term contract.

As a Underwriting Operations Assistant you will provide support to the Underwriting team by taking ownership of all operational tasks ensuring timely and accurate completion while identifying process improvement and efficiency.

**What you'll do**:

- Supporting the Underwriters within the team with administrative duties
- Manage Underwriting Team mailbox to file risk information and download online submissions
- Minimum data entry into Underwriting Model - review and update Quoted/Lapsed/not taken up risks
- Oversight of timely and efficient processing of data for risk capture and endorsements
- Proactively and collaboratively work with IT to test enhancements/scheduled updates to systems
- Complete exception task and data quality spot checks feeding back errors to Outsource Operations Manager
- Administration of the renewal process including chasing up of outstanding renewals
- Undertaking credit control activities to identify and locate outstanding premiums
- Prioritise month end activities to ensure premium and actuarial metrics are entered accurately
- Liaise with Xchanging (DXC) and brokers on various signing issues
- Liaise with brokers for outstanding underwriting information
- Oversight of Underwriting peer review process to ensure completion of pre and post bind tasks
- Regular reporting tasks and collating MI data
- Communicating with underwriters, brokers and other parties to address and resolve operational issues that may arise
- Attending underwriting meetings taking minutes as required and managing team actions

**What we are looking for**:

- Articulate and personable, with excellent verbal and written communication skills
- Have a high attention to detail and accuracy
- Ability to work both independently and as part of a team in a collaborative manner
- Good time management, strong organisational skills, and the ability to prioritise work
- A good level of numeracy and analytical skills
- Computer literate including MS Office
- A 'can do' attitude illustrating confidence and willingness to deal with problems or new tasks.
- Experience gained in similar roles would be desirable but not essential

**What you will get in return**:
As well as your salary, this role offers a discretionary bonus plus a broad range of benefits, including Non-Contributory Pension, Private Medical & Travel Insurance.

**Our Commitment to Inclusion**:
Apollo is a growing and diverse team of empowered and passionate experts who focus on bringing innovation, data driven decision making and collaboration to every relationship and every risk. To meet the needs of a demanding global insurance market, we need a diverse workforce that truly understands the international communities we serve.

That is why we're focused on developing diverse talent at every level; inclusion and diversity means more to us than just chasing a target and we are committed to supporting and celebrating difference. Our people are at the heart of our business which is why we value the diversity of thought and talent of every member of our team.

We offer a range of support and run a programme of events and training that recognise the challenges and opportunities relating to diversity.

**Hybrid & flexible working**:
At Apollo, hybrid and flexible working is fully embraced and we do not see the benefit of presenteeism. We understand that no two colleagues are alike, and as such we support the ability to remain agile and achieve a home and work balance to best suit business and personal commitments.

**Reasonable Adjustments**:
**Thank you

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