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Admissions Coordinator

5 months ago

Cambridge, United Kingdom Cambridge University Hospitals Full time

**Main area**
- Paediatrics - Admissions Coordinator**Grade**
- Band 4**Contract**
- 12 months (Fixed term/Secondment for 12 months)**Hours**
- Full time - 37.5 hours per week**Job ref**
- 180-E-245106**Employer**
- Cambridge University Hospitals NHS Foundation Trust**Employer type**
- NHS**Site**
- Addenbrookes Hospital-Division E**Town**
- Cambridge**Salary**
- £25,147 - £27,596 p.a. pro rata**Salary period**
- Yearly**Closing**
- 12/03/2024 23:59**Interview date**
- 25/03/2024Job overview

We are looking for a well-organised, enthusiastic and motivated individual to join our Children’s Services team as an Admissions Coordinator and Pathway tracker. This post will include a wide range of duties including the booking of patients’ surgery, Tracking their pathway and organising pre-operative appointments.

You must have experience in providing an effective and efficient and accurate administrative service, understand patient waiting times and RTT pathway management, and be a team player and able to balance several different tasks at a time. In return, the successful applicant will enjoy a varied role and opportunities for personal development.

Main duties of the job

Proactively manage patient waiting times through receipt, registration and booking of all patients in line with Trust Policies and procedures, national targets and paying particular attention to the 18 week and service relevant referral to Treatment targets. To be responsible for tracking and navigating 18 week and cancer pathways. Validating, amending and improving data quality in relation to patient’s pathways

Working for our organisation

**Our Trust**

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 12th March 2024.

Interviews are due to be held on the 25th March 2024.

**Benefits to you**

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

Person specification

**Qualifications**:
Essential criteria
- Educated to A level or NVQ level 3 Customer Service/ Business Admin /ITQ or equivalent.Desirable criteria
- Evidence of CPD.Experience

Essential criteria

Experience of working in a busy clerical/office environment or reception service.

Prioritising, planning and organising own tasks.

Working within guidelines.

Experience of dealing with difficult situations and confrontations.

Data entry experience and documentation.

Experience of IT packages - Microsoft office.
- Experience of producing documents to a high standard.Desirable criteria

Previous experience of working in NHS.

Previous experience of working with medical records.
- Experience of supervising staff.Knowledge

Essential criteria

Basic knowledge of waiting lists and booking procedures.

Understanding of confidentiality and data quality.

Sound knowledge of office procedures.

Understanding of current waiting times targets.
- Good working knowledge of Microsoft Office packages.Desirable criteria

Knowledge of the Trust including awareness of priorities.

Knowledge of Trust information systems.

Knowledge of Medical Terminology.
- Awareness of NHS targets and Trust priorities.**Skills**:
Essential criteria

Ability to work as part of a team.

Ability to organise and manage own time keeping to schedule and deadlines.

Ability to allocate and monitor work of others.

Ability to use own initiative and work autonomously.

Well-developed interpersonal skills with ability to negotiate and communicate effectively with people at all levels.

Ability to influence others positively and act as a role model within a small team.

Willing to take on/learn new skills.

Ability to show attention to detail and accuracy.

Ability to adapt