Administrator

2 weeks ago

Fareham, United Kingdom Mitie Full time

Since 1987, Mitie's 68,000 employees, have been serving companies and communities across the world. We're the UK's leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

The Royal Navy's Merchant Navy Liaison voyage provides Royal Navy Young Officers, Senior Ratings and Engineering Technicians an opportunity to experience Merchant Navy operations to develop their career skills for enhanced capability and long term benefits.

Based in the Unit Personnel Office HMS Collingwood, this role provides a flexible service to meet the contracted administration requirements for achieving the liaison voyages. The position is allied to a Travel Services Section and there is the potential to rotate through various elements of professional responsibilities when required to meet the needs of the business. Training can be provided, where appropriate.

**Responsibilities**

Tasks include, but are not limited to:

- Provide a dedicated day-to-day focal point for the administration of the Royal Navy's Merchant Navy Liaison Voyage (MNLV) scheme.
- Administer RN personnel engaged in MNLV activity with selected major Merchant Navy companies, including Joining Instructions and associated documentation.
- Liaise with RN Career Managers and Merchant Navy companies on windows of availability and details of RN personnel.
- Liaise with the Masters of selected MN commercial companies and advise worldwide local shipping agents on the reception, accommodation and transport of RN personnel to MN vessels.
- Administer the national and international movements of MN deployed RN personnel.
- Administer and facilitate all MNLV travel requirements.
- Collate and maintain budgetary related information including invoices and receipts.
- Provide narratives and reports for MNLV business.
- Comply with the General Data Protection Regulations.
- Contribute to a safe working culture adhering to the Health and Safety procedures, processes and the law at all times.
- Carry out any other tasks as determined by the Interserve Line Manager, including shadow training and support/cover for other Interserve staff in the contracted region when required.

**Knowledge skills & experience**
- motivated. Versatile, reliable and well presented, giving a positive image of Interserve company values, with:

- Good track record of delivering good quality administration and office support and ability to work unsupervised using own initiative.
- Excellent organisational skills and experience of working to deadlines.
- Good interpersonal, verbal and written communication skills.
- Innovative with a flexible approach to accommodate changing requirements and priorities.
- Good customer facing skills and the ability to develop close working relationships with the highest degree of integrity.
- Good all round standard of education (5 GCSE Grade C or relevant qualification at NVQ Level 2/3).

**Additional Information**
- Security clearance and DBS Standard will be a requirement.
- The Contract operates a 37.5 hour working week between the hours of 0730 and 1700 Mon to Fri only.
- Required to wear approved company work wear.

**Person**

Personable, confident, professional with good judgement and ability to communicate effectively. Pro-active and responsive to changing needs of the business and the demands of the customer, while remaining calm under pressure and self-motivated. Versatile and innovative where necessary. Reliable, discreet and well presented, giving a positive image of Interserve company values.

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