Administrator
6 days ago
**Role Title**:Administrator
**Location**:Leicester
**Working Hours**:Monday - Friday 08.30am - 17.00pm (37.5hrs)
**Role Purpose**:
A fantastic opportunity has arisen to join our Cooling Technologies Division as an administrator with primary duties to provide support to our management teams, engineers, and customers to provide excellent service to support the day-to-day operation ofthe regional business.
**Main Duties and Responsibilities include**:
- To answer and log incoming calls from internal and external Customers
- Co-ordination of engineer resource labour in conjunction with the management team
- To process all Engineers Timesheets and Worksheets and record them in a timely manner
- Complete all Service and Maintenance specific administration to final invoice
- To source and place orders for all materials and parts
- To ensure the correct procedure is followed for the addition of new customers and
vendors
- To provide the correct information to the management team for all contracts (New or Renewed)
- To record and control hire equipment and rentals
- To ensure the Regions WIP is kept to a minimum
- To provide the management team with all relevant information to effectively manage Maintenance Contracts
- To monitor the performance of the Out of Hours service, identifying any ongoing works and issues that need to be reported to the management team
- To provide up to date customer lists and rotas to the Out of Hours help desk
- Support the regional engineers with any specific site admin requirements
- Daily support of service operations
- Quoting of remedial works.
- Maintaining effective communication with contracted customers
**Essential**:
- Proficient and experience of All Microsoft Office Applications - Excel, Word, Outlook
- Demonstrate Financial & Commercial Awareness
- National Logistical Awareness
- Good communication skills - written and verbal
- Ability to work to targets and objectives
- Ability to stay calm in a high paced environment
- Self-motivated and enthusiastic
- Collaborative approach to problem-solving
- Organisation and time management
- Ability to work under pressure and to tight deadlines
- Demonstrate good team working ability
- Logical and methodical.
**Desirable**:
- Work Experience & Technical knowledge within the Cooling industry advantageous
- Sound understanding of planning maintenance requirements and our legal requirements/obligations.
- Experience in using CAFM or other management systems; including Maximo, Vixen & EVO MX.
**Employee Benefits**:
- Hybrid/Flexible Working
- Overtime x1.5 on weekday and x2 on weekends
- 24 days holiday plus bank holidays
- Ability to buy and sell holidays - buy 5 days & sell 2 days
- Life Assurance
- Auto-enrolment company pension scheme
- Employee Assistance Program (EAP)
- Cycle to work scheme
- Purchase an electric vehicle via salary sacrifice
- Employee discounts with various brands
- Going Beyond Recognition Scheme
- Learning and development programs, training, and career opportunities.
**What you can expect from us**
You would be joining a small team of diverse professionals that trust, support and encourage you during your journey at Integral.
We support flexible working in many different roles, from flexible hours to working from home, we’re open to different working arrangements. Ask about your choices and discuss what’s important to you.
This is an excellent opportunity for someone looking for their chance to work in the exciting engineering sector of Cooling Technologies. This all within the wider Integral / JLL Group where further support and opportunities exist.
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