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Information Officer

6 months ago

Leeds, United Kingdom Leeds and York Partnership NHS Foundation Trust Full time

We are looking for an enthusiastic, inquisitive and innovative Information Officer to join our Performance and Informatics service.

The role will involve liaising with customers to gather requirements as well as managing a range of different duties day to day, so we are looking for someone with the skills to effectively organise and prioritise tasks, and who can communicate effectively with others.

Undergraduates with relevant experience who expect to graduate in the near future are encouraged to apply.

The role of the Information Officer is to support the Performance & Business Intelligence Team with the day-to-day operation and maintenance of the Trust’s business intelligence tool.

The Information Officer is integral to the production of routine performance reporting. Involvement in the production and submission of routine national, statutory and contractual returns to commissioners and NHS England, alongside other Information Officers in the department, will form part of the role’s regular duties.

An important aspect of the role will be the development of self-service BI content for use by a wide audience across the organisation, answering queries about the content available and providing training on its use as and

when needed.

The Information Officer will be based within the Performance & Business Intelligence Team, but will work alongside colleagues from the Reporting & Analytics Team, and liaise with colleagues in the wider Informatics service, and clinical services when required.

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme (LYPFT pays 20.6% into your scheme each year), coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more organisations such as Blue Light Card, Health Service Discounts and NHS Discount Offers.

**Key aspects of the Information Officer role are**:

- Provide clear communication when dealing with non-technical people and ensure information requirements are understood through active listening and appropriate questioning.
- Develop and undertake information analyses to meet management and clinical information requirements from across the Trust.
- Make effective use of the business intelligence system to provide information.
- Meet on-going regular corporate information requirements as required including reports required within the Trust (e.g. Trust Board, senior managers) and for external reporting requirements (e.g. Commissioners, NHS Improvement, NHS Digital, Care Quality Commission).
- Undertake work to agreed timescales / deadlines ensuring that requirements are clearly understood and that any factors that may affect their achievement are clearly communicated.
- Maintain existing BI content and respond to support requests according to agreed procedures, providing feedback on progress to system users.
- Provide documentation according to departmental standards.