Receptionist/automotive Customer Service Advisor
2 weeks ago
**Location**: Huddersfield, West Yorkshire
Reception administration experience is required for this role. Must be IT competent. Previous Telephone experience is also required.
Job Summary/Purpose:
The purpose of this role is to ensure that customers receive an excellent level of service whilst at the same time ensuring the highest level of sales for the company. Working as a cutomer service advsior in an automotive field.
Key Activities/Duties
- To receive inbound service phone calls from customers
- To allocate work to individual Technicians
- Data inputting and scanning
- To ensure that all bookings are accurately completed and all the relevant data is included each and every time
Person Specification:
Experienced in administration. Highly focused, very confident, with a comprehensive knowledge of how to maintain a professional, helpful and courteous relationship with customers. Having an enthusiastic and positive attitude. Ideally come from a proven Customer Service background and hold a full UK/EU drivers license.
**Job Types**: Full-time, Permanent
**Salary**: From £25,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Overtime
Supplemental pay types:
- Bonus scheme
- Commission pay
- Loyalty bonus
Ability to commute/relocate:
- Huddersfield, HD1 4RN: reliably commute or plan to relocate before starting work (required)
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