Business Administration Support Officer

4 weeks ago


Newcastle upon Tyne, United Kingdom OPRA Group Full time

OPRA have a great opportunity for a Business Administration Support Officer, required on a Temporary basis until 16th December 2023 with the possibility of a contract extension.

**Role Duties**:

- To take part in identifying and embedding business process improvements.
- To deal with enquiries, including technical queries about the service in line with our procedures and protocols.
- To collate and prepare management information as needed.
- To work with nominated officers responsible for maintenance, repairs, and security of designated buildings, giving administrative support as needed.
- To give confidential administrative and secretarial support including arranging and servicing meetings, preparing agendas, and taking minutes as needed.
- To give interactive WP support to the allocated service using digital, audio or copy typing.
- To contribute to skills, transfer activities by the demonstration of duties to support business continuity and to continually improve our service.
- To develop and maintain positive joint working relationships with relevant internal and external stakeholders.
- To provide a professional and courteous reception service as needed.
- To account for, reconcile and make sure of the security of petty cash, stock, and cash equivalents in line with our Financial Regulations.
- To promote and implement our equal opportunities policies in all aspects of employment and service delivery.

**Essential Skills**:

- Good verbal and written communication skills.
- Good organisation and time management skills.
- Ability to work as part of a team and on own initiative.
- Excellent Customer Service Skills, with the ability to resolve complex enquiries.
- Experience of dealing with sensitive and confidential information.
- Understand the need to identify and embed new business processes.
- Ability to support meetings including production of minutes and/or action points.

**Benefits**:

- Flexible hours
- Possibility of contract extension

**Job Types**: Full-time, Temporary contract
Contract length: 1 month

**Salary**: £11.18 per hour

Ability to commute/relocate:

- Newcastle upon Tyne, Tyne and Wear: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: JG0811



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