Mill Farm Hospitality Team Members

3 weeks ago


Preston, United Kingdom Tangerine Holdings Full time

Mill Farm Sports Ventures is an ambitious company with an entrepreneurial spirit and huge plans for growth. This is an exciting opportunity to join a fantastic brand new development with a forward thinking team.

**Main Purpose of job**:
To assist in all operational aspects of Mill Farm Hospitality Venues and ensure the smooth running of the department and offer exceptional customer service at all times.

**Duties and Responsibilities**:

- Follow all authorised Standard Operating Procedures (SOP’s)
- To assist in the set up and maintenance of all service areas and storage of deliveries.
- Maintain an effective reservations program.
- Welcome guests. All enquires made in person or over the phone must be handled to the standards of Mill Farm.
- Serve meals & drinks to guests
- Notify the Manager or his/her deputy where stocks/supplies are low.
- Ensure that all duties are carried out in accordance with statutory and/or Group Health and Safety requirements, including food hygiene regulations.
- Adhere to all Mill Farm standards in every interaction with guests, colleagues, other members of the team and external suppliers and contacts.
- Manage all payment transactions in accordance with the Mil Farm financial polices and procedures and to handle all transactions with diligence, honesty and integrity.
- Support colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure customer expectations are met.
- Participate, constructively, in performance reviews with the Restaurant Manager and to work towards objectives/goals set by the Restaurant Manager, and to improve any areas of performance felt necessary by the Manager, in order to maintain an excellent level of customer service.

**Ideal Applicant**:

- Experience is preferred but not essential.
- Must be well presented and confident in dealing with customers.
- Must be flexible and available to work at short notice.
- Honesty and reliability are essential.


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