Mills Farm Sports Village- Match Day Team Members

3 weeks ago


Preston, United Kingdom Tangerine Holdings Full time

**Main Purpose of job**:
To assist in all operational aspects and ensure the smooth running of the food kiosk and offer exceptional customer service at all times.

**Duties and Responsibilities**:

- To perform opening and closing stock take of food and beverage
- To assist in the set up and maintenance of all service areas, deliveries.
- Maintain a well presented food and beverage display at all times
- Welcome fans to Mill Farm and offer a high standard of customer service at all times.
- Clean and keep tidy all service and pick up areas of food and beverage
- Thoroughly clean the kiosk before finishing the shift, replenish all stock items where necessary and date label if necessary
- Serve meals & drinks to football fans using the epos system
- Ensure a very high standard of personal and food hygiene is maintained at all times
- Notify the Manager or his/her deputy where stocks/supplies are low.
- Ensure that all duties are carried out in accordance with statutory and/or Group Health and Safety requirements, including food hygiene regulations.
- Manage all payment transactions in accordance with the Mil Farm financial polices and procedures and to handle all transactions with diligence, honesty and integrity.
- Support colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure customer expectations are met.
- Participate, constructively, in performance reviews with the Manager and to work towards objectives/goals set by the Manager, and to improve any areas of performance felt necessary by the Manager, in order to maintain an excellent level of customer service.

**Ideal Applicant**:

- Experience is preferred but not essential.
- Must be well presented and confident in dealing with customers.
- Must be flexible and available to work at short notice.
- Honesty and reliability are essential.


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