Assure Network Specialist

3 weeks ago

Farnborough, United Kingdom Vodafone Full time

**Location**: Farnborough
**Salary**: Competitive + Vodafone Benefits
**Hours**: 39.5 hours shift based - 4 days on 4 days off (2 days + 2 nights)

Join Vodafone Business Security Enhanced for Vodafone UK and support in providing world-class Secure Solutions for our Enterprise clients. At Vodafone we strive to keep ourselves ahead of the game and the threats, you will lead the way in Telecommunications and work with the latest technologies.

**What will you be doing?**
- As part of the VBSE Assure team in a Network Management Centre you will be supporting multiple networks, providing 2nd Line operational support to Government customers.
- Undertake Assure team maintenance and fault work in accordance with customer service level agreements.
- Undertake remote provide/ commissioning work on Tx, IP and equipment deployed on customer and network sites to current specifications.
- Deal effectively /efficiently with queries from customers.
- Perform regular audits on the networks and systems.
- Provide technical support to others in the department and to customers. Make recommendations to VBSE

**Who are we looking for?**
- Be able to maintain Customer confidentiality and ability to hold security clearance.
- In depth knowledge of Transmission equipment and networks, DWDM, SDH, PDH, etc, in a telecoms provider environment.
- Awareness of configuration of Ciena and Alcatel equipment.
- In depth knowledge of IP networking, switching and routing in a telecoms provider environment.
- Awareness of configuration of Cisco and Alcatel IP/Ethernet equipment.
- A clear and analytical approach to problem management.
- Understanding of ITIL working practices

**What’s in it for you?**

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone.

**Together we can**

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.

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