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Stockport, United Kingdom The Guinness Partnership Full time

**Who are we?**

The Guinness Partnership own and manage over 66,000 homes and provide services to more than 140,000 customers. We operate nationally but pride ourselves on delivering a quality, local service to our customers. To do this, we hire the best people within care, support, property and maintenance, as well as customer and corporate services.

**What’s on offer**:

- Salary £21,823 per annum
- 35 hours per week, Monday - Friday
- Work mobile
- Excellent lifestyle benefits portal including Cycle to Work scheme and fantastic discounts at supermarkets and many other shops and on-line retailers
- Simply Health cashback programme
- Employee Assistance Programme which provides free counselling and much more

**Overview of the Role**

Reporting into the Estates Services Officer, you will be the Caretaker responsible for providing a safe, secure and clean environment to our residents at Houldsworth Mill, Stockport. This will include cleaning internal communal areas and keeping external areas well maintained such as refuse removal and minor remedial work.

**Key Responsibilities**
- Provide a high-quality cleaning and minor repair works, ensuring compliance with agreed standards, specifications and timescales.
- Represent Guinness on site, working with customers, contractors and colleagues to provide access, reporting responsive repairs, fly tipping, graffiti and safeguarding alerts
- Record customer feedback and suggestions, acting on minor changes and collating information to support decisions on service improvement
- Operate, store and maintain equipment to comply with Health and Safety procedures including COSHH, PPE and prompt reporting of incidents on site.
- Accurately record work, inspection outcomes and activity to capture costs during the delivery of services

**Essential**
- Proven professional experience of achieving high levels of services and delivering customer satisfaction
- Ability to carry out minor repairs and cleaning duties
- Ability to carry out physical tasks within Health & Safety guidelines
- Ability to work effectively within a team and take own initiative to work without supervision
- Good level of written communication and use of Microsoft office
- Ability to use all equipment safely and effectively
- NVQ Level 2 or equivalent in English and Maths

**Desirable**
- An understanding of how to use mobile working devices e.g., tablets