Administration Assistant

Our client, a successful Building Services organisation have a new opportunity for an experienced Administrator to join their team based at their Carryduff facility.

**Key Responsibilities**

**Responsibilities for Administrator**:

- To ensure clear communications are understood between the site engineers and the office
- To assist with the booking of jobs for engineers
- To receive incoming calls and record/manage these efficiently to the required job standard
- To process operatives’ paperwork to submit for payment
- To respond within agreed time frames, service levels and contract terms to ensure that work orders are met
- To process invoices and costs for approval
- Routine administrative tasks
- Early escalation of any issues or concerns to line manager
- To understand and comply with policies and procedures
- Storing of client certificates and other documentation
- To carry out work in a safe and diligent manner
- Adhere to the Data Protection Act
- To undertake any other reasonable duties as and when requested by management

**Requirements**:

- You must be polite and well-mannered with a helpful "will do" attitude
- Well organised and methodical, with ability to show attention to detail in all matters.
- Effective communication skills - ability to communicate at all levels and respond well to people from different backgrounds and cultures.
- Ability to work calmly under pressure.
- Strong sense of time management, punctuality, and reliability.
- Conscientious, polite, and amiable.
- Technically and commercially astute
- Basic IT skills and good maths skills for making calculations
- Ability to follow technical layouts and diagrams

**Qualifications**
- 5 GCSE’s to include English and Maths
- 2 years’ office experience
- Microsoft Office Experience (Excel)
- Proactive and can work independently with limited supervision
- Strong customer focus and professional at all times
- Demonstrate high levels of organisational skills
- Excellent communication skills
- Ability to work as part of a team and to develop and sustain good working relationships, communicating formally and informally with colleagues and customers.
- Ability to prioritise and multi-task

This position is fully office based with flexibility for start and finish times.

INDNICHE

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00 per hour

Schedule:

- Day shift

Ability to commute/relocate:

- Carryduff: reliably commute or plan to relocate before starting work (required)

Work Location: One location