HR Services Team Leader
7 months ago
**Vacancy details**:
**HR Services Team Leader - Nottingham**:
**Vacancy type**
- Specialist
**Level**
- Mid
**Business area**
- Support
**Duration**
- Permanent
**Hours**
- Full time
**Location**
- Nottingham
**Reference number**
- JF26
**Job title**
- HR Services Team Leader - Nottingham
**Team**
- Human Resources
**Vacancy owner**
- Jen Foster
At Browne Jacobson, we’ve always worked across business and society, and this expertise sets us apart. Social and environmental impact are at the top of our business agenda. We champion fairness, make the complex simple and forge connections between clients to find creative solutions. This is how we improve outcomes for every person, community, and the business we serve.
With offices in Birmingham, Cardiff, Dublin, Exeter, London, Manchester and Nottingham, we’re a UK & I based law firm with an international reach. Our sectors include: health; real estate and construction; education; energy and infrastructure; financial services; government; insurance; manufacturing and industrials; and retail, consumer and logistics.
We nurture talent at all levels and from every background and celebrate what makes people individuals. Law needs all voices to reflect the society it serves and we’re working towards social mobility, diversity and inclusion in our firm - and our profession. We strive to create meaningful personal and professional development opportunities and offer flexible working in support of a good work-life balance. We focus on wellbeing and individuality, so that all our people can thrive.
**Why is this role important and how does it fit into the team, department and wider firm?**
Lead and** **manage the day-to-day operations of the HR Service team who provide HR administration and process support in a timely and accurate manner to the Firm, whilst also undertaking the role of an HR Administrator to support the service delivered when needed.. The role will cover a broad range of HR activities and processes. In additional responsibility for some localised and regulatory projects throughout the year.
**What does the role actually involve?**
- Fulfil the role of an HR administrator as outlined in the relevant job description, setting high standards and expectations and being a strong, positive role model and leader for the team. Manage the day-to-day workload within the team ensuring that service standards are met, providing guidance and training as appropriate
- Supervise individual performance including objective setting, conduct probation reviews and feed into the appraisals process. Responsible for coaching and developing a team of HR Administrators
- Manage team holidays and monitor sickness absence to ensure that service levels are not impacted.
- Assist with the recruitment, selection and induction of new team members
- HR Lead on annual and ad hoc administrative projects, such as, Practicing Certificate renewal, future lawyers programme liaising with senior stakeholders
- Lead on Identifying and implementing process improvements which improve efficiency and outcomes for colleagues sharing best practice and encouraging the team to do so. Ensure ‘new ways of working’ in relation to process changes are implemented
- Ensure all HR administrative working practices are documented, kept up to date and implemented and by the team maintained
**Person specification**
**Who would be a good fit for this role?**
As part of the HR Services team, you would be expected to have the following skills and experience:
- HR team leader experience
- Ability to manage high workloads and the management of SLA’s and work prioritisation
- Process improvement mindset
- Excellent communication skills
- HR Systems knowledge (Access XD desirable)
- Customer focused mindset
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