Conference & Events Operations Supervisor

3 months ago


Towcester, United Kingdom Whittlebury Hall Hotel and Spa Full time

At Whittlebury Park we are looking for a client focused, team player to join our Conference & Events operations team.

Nestled in hundreds of acres of ancient parkland, Whittlebury offers an award-winning 254-bedroom four-star hotel, conference, and training centre. We have award winning facilities including a 3 AA Rosette restaurant and a luxurious spa.

**Salary**:
£25145.64

**What will you do?**

As Conference Supervisor, you will:

- deputise the Conference & Events Operations Manager in all areas of the operational delivery across our 62 Meeting and Event spaces
- supervise and maintain the day-to-day operations of the conferences and events department ensuring to work alongside the Conference & Events Operations team in line with the job requirements and brand values
- ensure the Whittlebury Park standards of service delivery are met, if not exceeded, every time and that all event briefs are met, being creative where necessary to achieve service excellence
- maintain an accurate understanding of our clients' needs and business interests, allowing for greater engagement and an enhanced guest experience
- competently use Whittlebury Park's Property Management and Sales & Catering systems

You will have a minimum of 2 years in the hospitality industry, with a particular focus on service delivery. This is a very active role and will include regular furniture moves and room set ups.

You will be a team player and thrive in a busy working environment. You will have keen eye for detail and be able to work 5 days out of 7.

This list of duties cannot be exhaustive due to the requirements of the hotel industry. Therefore, you may be required from time to time to carry out reasonable tasks as requested by management.

**Benefits**:
Here at Whittlebury we have a fantastic range of benefits available to our staff.

Some of the benefits associated with this role are:

- Free / discounted Golf & Leisure membership*
- Free staff meal on duty
- Cashback on essential healthcare
- Employee awards
- Enhanced pension contributions

Discounts also available on: Food & Beverage - Up to 50%, discounted Spa products and treatments, hotel stays & Virgin experience days.

*We allow all staff who work a minimum of 40 hours each month to benefit from a complimentary Leisure Club membership

*We allow all staff who work a minimum of 60 hours each month to benefit from a complimentary Golf membership

Whether we are welcoming corporate working groups, hosting family celebrations and wedding parties or providing respite to those hoping to escape the pressures of life and simply relax, our mission is always to make someone’s day.

**If you have got what it takes to be part of a busy, professional, and high performing team, then we would love to hear from you**

Pay: £25,145.64 per year

**Benefits**:

- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free fitness classes
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Referral programme

Work Location: In person



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