Helpdesk Administrator

Helpdesk Administrator - Enfield - £25k/£30k per annum depending on experience

Munns Limited are currently recruiting for a **Facilities Management Helpdesk Administrator** looking to take on the next challenge in **Facilities Management.**

Following the award of a new contract we are looking for an ambitious individual to work in our **Facilities Management team.**

Monday to Friday

8:00am to 17:00pm

Office based role, Enfield.
- Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
- Check and maintain FM Helpdesk Inbox
- Schedule PPM, reactive and help desk call outs.
- Open and close jobs
- To review jobs received during the working day and allocate accordingly to Engineers.
- Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
- Support the Office & Contract Managers in the administration & delivery of departmental objectives.
- Attending to queries should they arise.
- General administration support
- Chasing and liaison daily
- Raising Corrective maintenance tasks following on from PPM completed tasks.
- Organization of day-to-day work to ensure that all key tasks are fulfilled.
- Facilities management Help Desk Experience is essential
- Experience in Facilities Management
- General Administration
- CAFM knowledge will be an advantage

Pay: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Work from home

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 06/05/2024
Expected start date: 20/05/2024