Reactive Maintenance Helpdesk Administrator

4 weeks ago


Enfield, United Kingdom Daniel Owen Ltd Full time

**Repairs Helpdesk Administrator**
**North London**
**£26K**

**Key responsibilities**:

- Managing operatives diaries
- Liaising with tenants and operatives to arrange repairs
- Planning repairs works for pre and post inspection, reactive, voids and emergency repairs
- Prioritising emergency works
- Booking appointments and allocating works to the available operatives, and following works from start through to completion
- Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work
- Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments.
- Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered.
- Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed.

**Key Skills Required**
- Experience in a Housing environment
- Experience in a repairs & maintenance environment
- Makes decisions based on set standards and procedures
- Consistently maintains high level of performance.
- Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control.
- Resilient in difficult or stressful situations

Must have previous experience within Housing Repairs



  • Enfield Town, United Kingdom Contek Recruitment Solutions Ltd Full time

    REACTIVE MAINTENANCE ENGINEER REQUIRED FOR OUR CLIENT WHO IS LOOKING TO ADD TO THEIR REACTIVE BUILDING MAINTENANCE DEPARTMENT. General building skills required and ideally located in North London area. Due to further expansion, our client requires an experienced Reactive Maintenance Engineer to join their busy Maintenance Department. You must have...


  • Enfield Town, United Kingdom Contek Recruitment Solutions Ltd Full time

    REACTIVE MAINTENANCE ENGINEER REQUIRED FOR OUR CLIENT WHO IS LOOKING TO ADD TO THEIR REACTIVE BUILDING MAINTENANCE DEPARTMENT.General building skills required and ideally located in North London area.Due to further expansion, our client requires an experienced Reactive Maintenance Engineer to join their busy Maintenance Department.You must have excellent...


  • Enfield, Greater London, United Kingdom Contek Recruitment Solutions Ltd Full time

    REACTIVE MAINTENANCE ENGINEER REQUIRED FOR OUR CLIENT WHO IS LOOKING TO ADD TO THEIR REACTIVE BUILDING MAINTENANCE DEPARTMENT. General building skills required and ideally located in North London area. Due to further expansion, our client requires an experienced Reactive Maintenance Engineer to join their busy Maintenance Department. You must have...


  • Enfield, Greater London, United Kingdom Contek Recruitment Solutions Ltd Full time

    REACTIVE MAINTENANCE ENGINEER REQUIRED FOR OUR CLIENT WHO IS LOOKING TO ADD TO THEIR REACTIVE BUILDING MAINTENANCE DEPARTMENT. General building skills required and ideally located in North London area. Due to further expansion, our client requires an experienced Reactive Maintenance Engineer to join their busy Maintenance Department. You must have...


  • Enfield, United Kingdom Page Personnel Property & Construction Full time

    New Maintenance Electrician position available. You would be responsible for all electrical maintenance within the building. **Client Details** **Description** As a Maintenance Electrician your responsibilities are as follows: - PPMs - Reactive maintenance - Electrical building services maintenance - Fault finding - Testing and inspection - Remedial...


  • Enfield, United Kingdom Balfour Beatty Full time

    **About the role** Balfour Beatty Highways** maintain, manage and operate major highway networks across the UK and support local authorities creating communities where people want to live work and play. We provide high quality asset strategy, management and planning consultancy services to a wide range of public and private sector customers. We provide...


  • Enfield Town, United Kingdom Michael Page Full time

    This role is an Electrical Maintenance Operative role based in Enfield. Client Details The client is a well-known private hospital that has sites all over the United Kingdom. Description As a Maintenance Electrician your responsibilities are as follows: PPMs Reactive maintenance Electrical building services maintenance Fault finding Testing and...


  • Enfield Town, United Kingdom Michael Page Full time

    This role is an Electrical Maintenance Operative role based in Enfield.Client DetailsThe client is a well-known private hospital that has sites all over the United Kingdom.DescriptionAs a Maintenance Electrician your responsibilities are as follows:PPMsReactive maintenanceElectrical building services maintenanceFault findingTesting and inspectionRemedial...


  • Enfield, United Kingdom Wates Full time

    We have an exciting opportunity for an experienced, full time Client Support Administrator with the Wates FM team based in Enfield providing support to one of our key clients, Supporting our client in the day to day running of both Planned Preventative Maintenance (PPM) & Reactive works for internal engineers and our specialist supply chain; ensuring...


  • Enfield, Greater London, United Kingdom Michael Page (UK) Full time

    The client is a well-known private hospital that has sites all over the United Kingdom. As a Maintenance Electrician your responsibilities are as follows: Reactive maintenance Electrical building services maintenance Testing and inspection Minor installations Fire alarm tests Is someone that has a Level 2/3 Electrical qualification Is...


  • Enfield Town, United Kingdom Synergi Recruitment Full time

    Job Title - Multi Skilled Maintenance Engineer Salary - £52,000+ Healthcare, Excellent Pension Scheme, Company discounts + many more. Shift - 4 on 4 off Days & Nights Industry - FMCG/Manufacturing Synergi are recruiting for a Multi Skilled Maintenance Engineer to join one of the leading Food Manufacturers based in the North London area. This is an...


  • Enfield Town, United Kingdom Revorec Recruitment solutions Full time

    Electrical Maintenance Engineer Enfield £48,500 per annum + Overtime rate + Training + Benefits package Monday - Friday, Early and late rotation Are you a maintenance engineer with a strong electrical skillset within a manufacturing environment? Are you looking for an exciting new role working for an industry leading food manufacturing company that can...


  • Enfield Town, United Kingdom Revorec Recruitment solutions Full time

    Mechanical Maintenance Engineer Enfield £48,500 per annum + Overtime rate + Training + Benefits package Monday - Friday, Early and late rotation Are you a maintenance engineer with a strong Mechanical skillset within a manufacturing environment? Are you looking for an exciting new role working for an industry leading food manufacturing company that...


  • Enfield Town, United Kingdom Synergi Recruitment Full time

    Job Title - Multi Skilled Maintenance Engineer Salary - £52,000+ Healthcare, Excellent Pension Scheme, Company discounts + many more.Shift - 4 on 4 off Days & NightsIndustry - FMCG/Manufacturing Synergi are recruiting for a Multi Skilled Maintenance Engineer to join one of the leading Food Manufacturers based in the North London area. This is an opportunity...


  • Enfield Town, United Kingdom Revorec Recruitment solutions Full time

    Mechanical Maintenance Engineer Enfield£48,500 per annum + Overtime rate + Training + Benefits packageMonday - Friday, Early and late rotation Are you a maintenance engineer with a strong Mechanical skillset within a manufacturing environment? Are you looking for an exciting new role working for an industry leading food manufacturing company that can offer...


  • Enfield Town, United Kingdom Revorec Recruitment solutions Full time

    Electrical Maintenance Engineer Enfield£48,500 per annum + Overtime rate + Training + Benefits packageMonday - Friday, Early and late rotationAre you a maintenance engineer with a strong electrical skillset within a manufacturing environment? Are you looking for an exciting new role working for an industry leading food manufacturing company that can offer a...


  • Enfield, Greater London, United Kingdom Options Resourcing Ltd Full time

    Electrical Improver/Fabric Technician Covering a variety of mixed commercial sites within Enfield Permanent contract - 4 on 4 off (Days only: 7am - 7pm) Salary is paying £30,000 + Van and Fuel card Electrical Qualifications needed consist of the below - * I am working with a leading facilities maintenance company growing rapidly who operate in the...

  • Hgv Technician

    7 days ago


    Enfield, United Kingdom Ernest Gordon Recruitment Limited Full time

    **HGV Technician** **40,000-45,000 (OTE £57,500-£60,000)** + Progression + Overtime + Company Benefits **Enfield** Are you a HGV Technician looking for a long-term stable days based role, within a well-established and expanding company who give you the ability to significantly increase your earnings through unlimited overtime? On offer is the...


  • Enfield, United Kingdom Balfour Beatty Full time

    About the role Balfour Beatty Highways maintain, manage and operate major highway networks across the UK and support local authorities creating communities where people want to live work and play. We provide high quality asset strategy, management and planning consultancy services to a wide range of public and private sector customers. We provide...

  • Shift Engineer

    1 day ago


    Enfield, Greater London, United Kingdom Synergi Search & Select Limited Full time

    Multi Skilled Maintenance Engineer 52,000+ Healthcare, Excellent Pension Scheme, Company discounts + many more. Shift - 4 on 4 off Days & Nights FMCG/Manufacturing Synergi are recruiting for a Multi Skilled Maintenance Engineer to join one of the leading Food Manufacturers based in the North London area. The successful Multi Skilled Maintenance Engineer...