Showroom Assistant

5 months ago


West London, United Kingdom Style Inc Full time

37.5 hours per week

My client is a luxury British brand

**What We Expect From You**:
Maintain my client image to the highest standards and ensure the showroom, stockroom, and all displays are neat and tidy at all times.

Initiate inspiring customer interaction by building and maintaining meaningful relationships to recognize customer requirements.

Ensure that my client's customers are always extended the highest levels of customer service, serving customers in a courteous and professional manner, handling customer complaints efficiently, and providing accurate advice on color and suitability.

Assist with stock management, ensuring deliveries are put away timely, and the shop floor is replenished at all times.

Process cash and credit transactions accurately, dealing with customer refunds.

Assist or carry out other duties during periods of high workload, sickness, holidays, and emergencies.

**Key Attributes**:
Exceptional communication skills.

Proven sales and customer satisfaction record.

Be able to work in a high-paced environment.

Ability to multitask.

Be IT literate.

Having technical knowledge of paint and wallpaper is desirable.
- This role will require regular lifting and manual handling of my client's products, and additional training will be offered where needed._

**What You Can Expect From Us**:

- 24 days’ annual leave (increasing with length of service) plus bank holidays
- Annual salary reviews, based on individual performance
- Enhanced Maternity and Paternity pay
- Generous staff discount on my client's products
- Access to Perkbox, our retail discounts platform
- Employee Assistance Programme with 24/7 support
- Health Cash Plan
- Company Sick Pay
- Group Pension Scheme, matched by my client
- Life Assurance
- Refer a Friend scheme
- Cycle to Work scheme
- Season Ticket Loans for travel

**Salary**: £25,000.00-£32,000.00 per year

Ability to commute/relocate:

- West London: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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