New Patient Coordinator

3 months ago

Thamesmead, United Kingdom Heronsgate Dental & Facial Clocktower Dental Full time

We are seeking a compassionate and detail-oriented New Patient Coordinator to join our team. As a New Patient Coordinator, you will play a vital role in assisting patients with their enquiries with the desired outcome being them booking an appointment.

Working alongside a team of dedicated professionals, you will strive to deliver the highest quality of care and ensure a positive patient experience.

Your commitment and expertise will contribute to the overall success of the practice and satisfaction of our patients.

**Requirements**:

- Superb verbal and written communication skills to provide patients with information about all the services we provide as a practice.
- Friendly
- Goal driven
- Excellent customer service skills to provide ongoing support for patients and the team
- Empathetic
- Organised
- Detail oriented
- Patient focused
- Independent working as part of a bigger team
- kind, friendly, happy and compassionate
- warm, professional and well presented
- outgoing and motivated
- loyal, reliable, flexible and punctual
- take pride in providing exceptional care and bringing practice success
- looking for a long-term position to develop and grow
- hard-working, diligent and positive attitude
- possess excellent written and spoken English skills
- good computer skills in Google Drive, Google Mail, Word, Excel, PowerPoint and SOE Exact software.

Salary will be dependent on interview and enthusiasm.

**Benefits**:

- Practice opening hours are:
Monday to Thursday 8am - 6 pm
Friday & Saturday 8am - 2pm
(but you won't be doing all of those hours, don't worry)
- Excellent salary + pension scheme
- Friendly welcoming staff with a lovely working atmosphere
- Immediate interviews
- Regular staff outings and team bonding days
- Career progression

**Job Types**: Full-time, Part-time
Part-time hours: 27-42 per week

**Salary**: £10.50-£11.50 per hour

**Benefits**:

- Additional leave
- Company events
- Employee discount
- On-site parking

Schedule:

- 10 hour shift
- Day shift
- Weekend availability

Ability to commute/relocate:

- Thamesmead, Greater London: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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