Full Time Seasonal Front of House Assistant

4 weeks ago

Haverfordwest, United Kingdom THE GRIFFIN in Dale Full time

An Experienced Front of House Assistant to work alongside the owner to manage the restaurant. *Live-in option available*

The Griffin is a 17th century Award Winning Seaside pub/restaurant, located on the beautiful seafront in Dale, Pembrokeshire, West Wales SA62 3RB. The Griffin specialises in seafood, which is enjoyed in a relaxed and informal atmosphere, seating around 70 covers. We also are incredibly popular with drinkers, who come to enjoy ‘The Wall’, it is the sea wall and therefore has the most incredible location and views, being right by the sea. It has an outstanding reputation and is loved by locals, returning holiday makers and new customers alike.

Previous experience of working in a bar and front of house. We are looking for staff that are reliable, friendly, polished, professional, trustworthy, thrive in an incredibly busy and high pressured environment, have great attention to detail and being able to be one step ahead of customers’ needs. You must have a willingness to learn and take advice and knowledge from those that offer it to you.

We are committed to people development at all stages and the long service of our key members of staff are testament to that.
- Duties & Requirements
- Meeting & Greeting guests
- Preparing and pouring drinks
- Setting up and preparing for service
- Looking after tables, providing them with our fish specials, taking orders, looking after customers throughout their time with us
- Providing customers’ with the true Griffin experience - ensuring that the customer feels they have been welcomed and looked after throughout their time with us
- Previous bar/front of house/hospitality experience preferable but not essential
- Clearing, cleaning and wiping tables and the bar etc
- Ensuring all equipment is clean and put away correctly
- At end of service/shift making sure your area is clean and tidy and relaying tables for next service/shift as required
- 5* hygiene levels across all areas, including drinks preparation
- Polite, friendly and professional
- A can-do attitude, no job or request is too big or small
- Taking orders and taking payment
- Liaising with kitchen and other teams
- Great attention to detail
- Ad hoc tasks as required
- Must be willing to work evenings, weekends and bank holidays
- Must be 18 years old or over to work behind the bar

We welcome new customers frequently and want them to leave with a sense of belonging and desire to come back. So many of our customers have returned for many a year, many have been coming on holiday here for generations and the Griffin is a huge part of this, as it is for locals. As front of house assistant manager, you will have some of the greatest interaction with our customers and it is paramount that you can build a rapport with them, so that they feel valued and looked after, as they always have done. The Griffin is known and prides itself on its friendly, informal but professional manner.

**Benefits**:

- Competitive hourly rate - DOE plus tips
- All tips shared equally among the whole team each month via payslip
- Optional live-in
- Uniform provided
- Discounts on food and drinks
- Training and development opportunities
- Employee Assistant Programme

**Salary**: £10.00-£14.00 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 2 years (preferred)
- customer Service: 2 years (preferred)

Work Location: In person

Application deadline: 28/04/2024
Reference ID: FOHBT2022

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