Bar Tenders

4 months ago


Haverfordwest, United Kingdom THE GRIFFIN in Dale Full time

The Griffin is a 17th century Award Winning Seaside pub/restaurant, located on the beautiful seafront in Dale, Pembrokeshire SA62 3RB. The Griffin specialises in seafood, which is enjoyed in a relaxed and informal atmosphere, seating around 70 covers. We also are incredibly popular with drinkers, who come to enjoy ‘The Wall’, it is the sea wall and therefore has the most incredible location and views, being right by the sea. It has an outstanding reputation and is loved by locals, returning holiday makers and new customers alike.

If you are looking for a part-time or full-time seasonal job within the Catering and Hospitality industry then the Griffin is looking for Bar Tenders to join our dynamic team. Previous experience of working in a bar is desirable but not essential, we are happy to train people. We are looking for staff that are reliable, friendly, polished, professional, trustworthy, thrive in an incredibly busy and high pressured environment, have great attention to detail and being able to be one step ahead of customers’ needs. You must have a willingness to learn and take advice and knowledge from those that offer it to you. This may suit, a school leaver (18 years old plus) or a student on holiday from studies etc.

As a member of the Bar/Front of House team you will be meeting and greeting our customers and you’ll set the scene for what they can experience whilst they dine or drink with us. You will prepare drink orders for those that dine with us, whilst also managing the demand from those just drinking with us (when the weather gods are looking at us favourably, ‘The Wall’ can be heaving and is loved by many thirsty customers). At busy times, especially during the peak Summer months, this can be incredibly hectic and intense. You need to be able to multi-task, be adept at dealing with pressure and be able to keep control. You must at all times show a friendly and amenable manner, customer service is key. Those behind the bar will often be the first encounter, for many, with the Griffin and what we are and what we stand for, so how you conduct yourself is paramount. You are the window into what we can offer and deliver to our customers and are always on show to our customers. You may be required to complete stock checks and restocking, barrel changes etc, depending on experience. As the bar is customer facing, you also must ensure that the bar area is kept in a hygienic, clean and tidy at all times and that at the end of shifts it is cleaned down. You will need 5* hygiene skills for this role, to make sure that not only is the area clean but how drinks are prepared etc are done so in a hygiene manner. At certain times you may also be required to assist the Front of House team with preparing for service and looking after customers at tables - taking orders and looking after them whilst they dine with us.

We welcome new customers frequently and want them to leave with a sense of belonging and desire to come back. So many of our customers have returned for many a year, many have been coming on holiday here for generations and the Griffin is a huge part of this, as it is for locals. As a bar tender, you will have some of the greatest interaction with our customers and it is paramount that you can build a report with them, so that they feel valued and looked after, as they always have done. The Griffin is known and prides itself on its friendly, informal but professional manner.

We are committed to people development at all stages and the long service of our key members of staff are testament to that.

Duties & Requirements
- Meeting & Greeting guests
- Preparing and pouring drinks
- Providing customers’ with the true Griffin experience - ensuring that the customer feels they have been welcomed and looked after throughout their time with us
- Looking after the bar and cellar
- Previous bar/hospitality experience preferable but not essential
- As and when required helping the Front of House team prepare for service and at times look after customers at tables taking orders etc.
- Clearing, cleaning and wiping tables and the bar etc
- Ensuring all equipment is clean and put away correctly
- At end of service/shift making sure your area is clean and tidy and relaying tables for next service/shift as required
- 5* hygiene levels across all areas, including drinks preparation
- Polite, friendly and professional
- A can-do attitude, no job or request is too big or small
- Taking orders and taking payment
- Liaising with kitchen and other teams
- Great attention to detail
- Ad hoc tasks as required
- If full-time - must be willing to work evenings, weekends and bank holidays
- Must be 18 years old or over to work behind the bar

**Benefits**:

- Competitive hourly rate - DOE plus tips
- All tips shared equally among the whole team
- Optional live-in for a full-time (seasonal) role
- Uniform provided
- Discounts on food and drinks
- Training and development opportunities

**Job Types**: Fu