Insights & Learning Adminsitrator

5 months ago


Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

** Previous applicants need not apply

Hours; 22.5 per week

The post holder will provide a comprehensive administrative service within the Insights & Learning Team, the
post holder will be expected to work with the other administrators within the team.

1. Takes and transcribes formal minutes of various Insights & Learning Meetings, the advanced level use of IT packages, including Word, Excel, Outlook, Power Point, Publisher to create minutes.

2. To be responsible for maintaining comprehensive filing and database systems.

3. To support the Insights & Learning Team with a wide range of administrative duties.

4. Use the Local Risk Management System (LRMS) Datix to update and facilitate information.

5. To work with mínimal supervision, taking responsibility for prioritising own day to day workload which can be varied and reactive to ensure deadlines are met.

6. Maintain Insights & Learning dashboards & Freedom to speak up database to ensure accurate information is entered on to appropriate systems regarding compliance.

Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are. We will expect your values and behaviours

**to reflect the STAR Values of the organisation**:
Service - We will put our patients first
Teamwork - We will work together
Ambition - We will aspire to provide the best service
Respect - We will act with integrity

7. To be the first point of contact for enquiries and concerns, to answer both internal and external
queries.

8. Review spreadsheets to highlight potential risks.

9. To maintain, monitor and review all monitoring databases which includes compliance/assurance
dashboard and external reviews.

10. Extract data/information from reports when required.

11. Ensure confidentiality is maintained in all communications, to ensure documents and other sensitive
information are always secure.

12. Support the Insight and Learning team managers to collate the information/evidence needed for
reports, action plans and other general information.

13. Collate and store all evidence provided by leads with support of the Insight & Learning team
managers.

14. To organise and maintain Insight & Learning folders so that documentation is available, consistent,
and available always.

15. To support the Insights & Learning Manages in coordinating schedules of compliance visits to
departments within the Trust, including participation, and provide a summary of outcome.

16. To arrange internal/external meetings for the Insights & Learning Team and liaise with department
leads to coordinate meetings.

17. To work as part of Insights & Learning Team to provide cross cover as appropriate.

18. Review CQC reports and extract the learning.

19. Communicating complex, sensitive information with a range of staff internally and externally across
the organisation/organisations; liaises with external organisations, negotiating and persuasive skills
required.

20. Plans and organises meetings; prioritise own project work/organises a range of events and
conferences, including organising speakers; manage a range of projects.



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