Customer Service Advisor

3 months ago


Chichester, United Kingdom Charles Taylor Full time

**Customer Service Advisor - Travel Claims (3 month fixed term contract)**

**£22,933 per annum (Pro rata)**

**Chichester**

**Full training provided**

**Join our dynamic team and become the backbone of our company's exceptional customer service**

Charles Taylor is an agile, growing business where every employee can make a significant impact to our customers lives. At Charles Taylor, we truly believe that the key to our growth and success is our people. We care about hiring, developing, and rewarding talented individuals; after all it is our people who make us who we are

Thanks to our integrated teams of in-house specialists, Charles Taylor Assistance can offer patient care and medical management that is unsurpassed, delivering complete medical assistance solutions to our customers and corporate partners, all over the world.

As a Travel Claims Handler, you'll be the first point of contact for customers who have experienced unforeseen events. You'll empathise with customers, understand their unique situations, guide them through the claims process and make a positive impact on their lives.

**Duties and responsibilities of the Customer Service Advisor**:

- Resolving claims efficiently
- Providing the customer with clear guidance to ensure that the claim process is first class

**Requirements of the Customer Service Advisor**:

- Previous call centre / customer service experience preferred
- Confident speaking to people on the phone
- Highly organised under pressure with good attention to detail
- Ability to convey information in a simple and clear manner
- Natural empathy and a flair for making a difference to our travel customers

**Salary and Benefits of the Customer Service Advisor**:

- £22,933 - £27,200 per annum
- 28 days including Bank Holiday’s and incremental holiday plan
- Fantastic opportunities for learning, development, and career progression.
- Contributory pension scheme
- Free Health Cash Plan worth £1700 per annum
- Additional pay for foreign language speakers (starting from £948 for one language up to £2,342 for 4 languages)
- Generous high-street rewards scheme for family and friends
- Discounts on home and motor insurance

At Charles Taylor, we can support you with professional growth, as we offer continuous training and development programs to enhance your skills and knowledge.

If you're ready to embark on an exciting career as a Travel Claims Handler, visit our website or call us today

**Equal Opportunity Employer**

Charles Taylor is proud to be an inclusive employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. We promote a transparent and fair recruitment and selection process, and all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of.

**Job Type**: Fixed term contract
Contract length: 3 months

**Salary**: £22,933.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Free parking
- On-site parking
- Store discount

Ability to commute/relocate:

- Chichester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



  • Chichester, United Kingdom Tapp Recruit Full time

    **Our client is looking for an exceptional Customer Service Advisor for their Dealership based in Chichester** **The role of the Service Advisor is to**: - Provide our customers with a warm, inviting and streamlined experience. Service Advisors will be required to build strong and trusting relationships whilst delivering outstanding levels of efficiency...


  • Chichester, United Kingdom Page Personnel Full time

    Office based - Monday - Friday **About Our Client**: The company is a respected leader with a strong presence in the UK, they employ over 500 dedicated professionals to deliver top-notch products and services to their clients. - Resolve customer queries and complaints efficiently and professionally. - Maintain customer records by updating account...


  • Chichester, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Services Advisor **Customer Services Advisor** Chichester Hospital | Sales and Business Development | Permanent contract | Part time Up to £25,000 pro rata, dependent on experience 16 hours per week At Nuffield Health, a role like this is about much more than achieving commercial success. Because our focus is on bringing the best...


  • Chichester, United Kingdom Charles Taylor Full time

    **Customer Service Advisor - Case Management** **Salary: £21,500 - £25,500 per annum** **(Depending on experience)** **Location: Funtington** **Full training provided.** - Are you looking for a new role where you can really make a difference to customers? - Do you have natural empathy? - Do you pride yourself on delivering first class customer...


  • Chichester, United Kingdom Amplifon Full time

    Sales And Customer Service Advisor (Chichester) Client AdvisorCHICHESTER, WEST SUSSEX, United Kingdom Sales And Customer Service Advisor Chichester Hours: 37.5 | Mon-Fri (9am - 5pm). Salary: £23,400p.a. + Variable commission scheme A Career to Be Proud Of We are looking for a Sales and Customer Service Advisor to join our high...

  • Service Advisor

    2 weeks ago


    Chichester, United Kingdom Perfect Placement Full time

    Service Advisor Job Description **Job Summary:** We are seeking a highly skilled Service Advisor to join our team at a prestigious Automotive Dealer group in the Chichester area. As a Service Advisor, you will be responsible for providing exceptional customer service, communicating with customers about service and repair work, and ensuring that all work is...

  • Service Advisor

    2 weeks ago


    Chichester, United Kingdom Perfect Placement Full time

    Service Advisor Job Description **Job Summary:** We are seeking a highly skilled Service Advisor to join our team at a prestigious Automotive Dealer group in the Chichester area. As a Service Advisor, you will be responsible for providing exceptional customer service, communicating with customers about service and repair work, and ensuring that all work is...


  • Chichester, United Kingdom Mears Full time

    Annual salary: up to £24,467.00 **Customer Service Advisor** Crawley - Fixed term , Maternity cover - Up to £24,467.00 per annum, depending on experience_ Do you want to work for one of the leading providers in the housing, property management and support market industry in the UK? Are you somebody who is open to new opportunities, has a visionary...


  • Chichester, United Kingdom Amplifon Full time

    Sales And Customer Service Advisor Chichester Hours: | Mon-Fri (am - pm). Salary: £, + Variable commission scheme A Career to Be Proud Of… We are looking for a Sales and Customer Service Advisor to join our high street branch in Chichester. You will be working on the reception desk managing the diary for the Audiologist, making calls...

  • Service Advisor

    3 weeks ago


    Chichester, West Sussex, United Kingdom Jago Consultants Full time

    Job Summary:We are seeking a highly motivated and customer-focused Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in ensuring exceptional customer experiences and driving business growth.Key Responsibilities:Customer Service: Provide top-notch customer service to vehicle owners, responding to their...

  • Service Advisor

    3 weeks ago


    Chichester, West Sussex, United Kingdom Jago Consultants Full time

    Job Summary:We are seeking a highly motivated and customer-focused Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in ensuring exceptional customer experiences and driving business growth.Key Responsibilities:Customer Service: Provide top-notch customer service to vehicle owners, responding to their...


  • Chichester, United Kingdom Charles Taylor Full time

    **Customer Service Advisor - Travel Claims** **£22,933 - £27,200 per annum** (DOE) **Chichester / Hybrid** (After probation period) **Full training provided** **Join our dynamic team and become the backbone of our company's exceptional customer service** Charles Taylor is an agile, growing business where every employee can make a significant impact to...

  • Service Advisor

    4 months ago


    Chichester, United Kingdom Avant Recruit Full time

    Service Advisor Avant Recruit are proud to be partnering with our client, a market leader within the Motor Industry. We are currently searching for a Service Advisor. This role is offered on a permanent basis with excellent benefits and competitive salary. The main responsibilities for the Service Advisor are as follows: - Act as the focal point for...


  • Chichester, United Kingdom Nicola Jane Full time

    **Job Title: Customer Service Advisor** **Contract**:Permanent **Hours**:35 hours a week, normally 9.00 - 5pm, Monday - Friday, working Saturdays on a rota. **Benefits**:20 days holiday increasing by 1 day per year to a max of 25 days (28 days including bank holidays) pro rata **Location**:Chichester - Head Office **Salary: £21,500 - £23,000 dependent...

  • Service Advisor

    1 week ago


    Chichester, West Sussex, United Kingdom Jago Consultants Full time

    Service Advisor OpportunityWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in ensuring the highest level of customer satisfaction and experience in our service department.Key Responsibilities:Manage service, repair, and maintenance bookings through...

  • Service Advisor

    1 week ago


    Chichester, West Sussex, United Kingdom Jago Consultants Full time

    Service Advisor OpportunityWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in ensuring the highest level of customer satisfaction and experience in our service department.Key Responsibilities:Manage service, repair, and maintenance bookings through...

  • Service Advisor

    4 days ago


    Chichester, West Sussex, United Kingdom Jago Consultants Full time

    Service Advisor OpportunityWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a vital role in ensuring the smooth operation of our service department, providing exceptional customer service, and working closely with our workshop team.Key Responsibilities:Manage...

  • Service Advisor

    4 days ago


    Chichester, West Sussex, United Kingdom Jago Consultants Full time

    Service Advisor OpportunityWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a vital role in ensuring the smooth operation of our service department, providing exceptional customer service, and working closely with our workshop team.Key Responsibilities:Manage...


  • Chichester, United Kingdom The Hyde Group Full time

    Customer Service Advisor - Later LivingChichester area - South Harting, Fernhurst, PetworthUp to £29,000 plus paid mileageHyde is looking to recruit a Customer Service Advisor (Later Living).Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to...

  • Service Advisor

    4 days ago


    Chichester, United Kingdom CV-Library Full time

    Service Advisor - Chichester area Prestige Franchised Motor Dealership Our client, a fantastic employer, well established franchised dealer group, is looking to recruit an experienced Service Advisor. As a Service Advisor: You will the first point of contact for customers in the Aftersales department. You will check vehicles in and out, liaise with your...