Service Advisor

19 hours ago


Chichester, West Sussex, United Kingdom Jago Consultants Full time
Service Advisor Opportunity

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a vital role in ensuring the smooth operation of our service department, providing exceptional customer service, and working closely with our workshop team.

Key Responsibilities:

  • Manage service, repair, and maintenance bookings through various channels
  • Process bookings through our internal IT system, Kerridge
  • Liaise with the workshop team to ensure seamless job execution
  • Keep customers informed throughout the work process, upselling additional services as needed
  • Present and upsell approved products and services
  • Handle all related administration, including invoicing, handing over vehicles, and taking payments
  • Meet manufacturer customer satisfaction standards

Requirements:

  • Previous experience in customer service is essential
  • Enthusiasm and passion for the motor trade
  • A valid full UK driving license

We offer a competitive salary and bonus scheme, as well as benefits such as subsidised manufacturer car purchase schemes for your family and discounted MOT and servicing. If you are a motivated and customer-focused individual looking for a new challenge, please contact Gemma at Jago Consultants today to learn more about this opportunity.


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