Reception Supervisor

1 month ago

Stockport, United Kingdom Bramhall & Shaw Heath Medical Group Full time

Responsible for the day-to-day supervision of all reception staff and associated processes/functions, ensuring all functions are carried out in accordance with agreed procedures, protocols and timescales. Promoting a harmonious and professional atmosphere in this fast paced public facing role. Supervisory Role: Induction and training of all new reception staff to agreed standards. Oversee e-learning of all reception staff.

Ensure adequate staffing levels, approve annual and other leave, and organise rotas ensuring all functions are covered as required. Deal with more complex enquiries from patients including informal complaints relating to reception functions. Continually assess and evaluate systems and quality, recommending changes and improvements to the Management Team as appropriate Manage day to day issues that may arise within the team or with individuals. Regularly evaluate quality of individual and team performance Quarterly 1-2-1 reviews with all reception staff Take part in team meetings.

  • Health Records Supervisor

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    Stockport, United Kingdom Stockport NHS Foundation Trust Full time

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  • Health Records Supervisor

    1 month ago

    Stockport, United Kingdom Stockport NHS Foundation Trust Full time

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    Stockport, United Kingdom Brabyns Preparatory School Full time

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  • Learning Assistant at Marple, Stockport

    6 days ago

    Stockport, United Kingdom Brabyns Preparatory School Full time

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