Receptionist

2 weeks ago


Gloucester, United Kingdom Equilaw Full time

**THE COMPANY**

Equilaw Ltd operates a national service within the equity release sector providing independent expert legal advice to those wishing to release equity from their home. Equilaw is recognised for its outstanding performance and delivery in the Equity Release market.

**Responsibilities for Receptionist**

Include, but are not limited to the following:

- Answering in-bound telephone calls from clients and introducers in a welcoming and professional manner, giving information or directing calls to the relevant teams.
- To meet and greet clients in a welcoming manner and being ‘the face’ of Equilaw providing an efficient and professional service.
- To manage the reception area, always maintaining a clean and tidy work area and ensure meeting rooms are managed effectively in accordance with the meeting room diary.
- To keep a log of all visitors, issuing passes as well as receiving deliveries, ensuring they are distributed to the relevant person quickly and efficiently
- Administrative duties as needed, such as filing, photocopying and scanning.

**ESSENTIAL CRITERIA**
- Hold GCSE Maths and English grade A-C
- Passion for delivering excellent customer service
- Experience using Word, Excel and Outlook
- Previous experience working within an office environment

**DESIRABLE CRITERIA**
- Previous reception experience

**PERSONAL APTITUDE & SKILLS**
- Ability to use own initiative, pro-active
- Collaborator and team player
- Excellent organisation and time management skills
- Diligent and methodical - excellent attention to detail
- Effective communicator - both written and verbal

**BENEFITS**
- Health Care Cash Plan
- Life Assurance
- 24 days holiday
- Holiday Trading
- Additional holiday for long service including paid sabbatical
- Enhanced maternity and paternity pay
- Cycle to work
- Car Scheme
- Corporate Gym Membership
- Shopping discounts ‘Perks at Work’

**HOURS**
- Full-time (Monday - Friday 8.30am-5:00pm, 37.5 hours per week)

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Life insurance
- Referral programme
- Wellness programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Application question(s):

- Are you based in Gloucestershire?

**Experience**:

- Receptionist: 1 year (preferred)
- office: 1 year (preferred)

Work Location: In person


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