Front Desk Receptionist

5 months ago

Winchester, United Kingdom The Winchester Royal Hotel Full time

**Responsibilities**:

- Greet and welcome guests as they arrive at the hotel, ensuring a warm and friendly reception.
- Efficiently handle guest check-ins and check-outs, ensuring accurate completion of all necessary paperwork and procedures.
- Provide guests with information about hotel facilities, services, and local attractions.
- Respond to guest inquiries, requests, and complaints promptly and professionally, ensuring guest satisfaction.
- Manage hotel reservations by accurately inputting and updating guest information in the property management system.
- Handle cash and credit card transactions, and maintain accurate records of all financial transactions.
- Coordinate with other hotel departments, such as housekeeping and maintenance, to ensure guest requests are fulfilled promptly.
- Assist in resolving any operational issues or emergencies that may arise during the shift.
- Maintain the cleanliness and organization of the reception area, ensuring a professional and inviting atmosphere.
- Collaborate with the hotel team to achieve sales targets, promoting hotel services and upselling amenities to guests.
- Stay up-to-date with hotel policies, procedures, and special promotions to provide accurate information to guests.

**Requirements**:

- Excellent interpersonal and communication skills, with the ability to interact effectively with guests and team members from diverse backgrounds.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Proficient computer skills, including experience with hotel property management systems and Microsoft Office Suite.
- Ability to handle cash and process financial transactions accurately.
- Flexibility to work in shifts, including weekends, evenings, and holidays.

**Job Types**: Full-time, Permanent

**Salary**: £10.42-£10.60 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Winchester: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (required)

Work Location: In person

  • Front Desk Associate

    4 weeks ago

    Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full time

    About the Role:We are seeking a highly skilled and enthusiastic Receptionist to join our team at Norton Park Hotel, Spa & Manor House. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for all visitors.Key Responsibilities:Provide exceptional customer...

  • Front Desk Associate

    4 weeks ago

    Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full time

    About the Role:We are seeking a highly skilled and enthusiastic Receptionist to join our team at Norton Park Hotel, Spa & Manor House. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for all visitors.Key Responsibilities:Provide exceptional customer...

  • Front Desk Associate

    4 weeks ago

    Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full time

    About the Role:We are seeking a highly skilled and enthusiastic Receptionist to join our team at Norton Park Hotel, Spa & Manor House. As the first point of contact for our guests, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming experience for all visitors.Key Responsibilities:Provide exceptional customer...

  • Front Desk Associate

    4 weeks ago

    Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full time

    About the Role:We are seeking a highly skilled and enthusiastic Receptionist to join our team at Norton Park Hotel, Spa & Manor House. As the first point of contact for our guests, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming experience for all visitors.Key Responsibilities:Provide exceptional customer...

  • Hair Salon Receptionist/helper

    5 months ago

    Winchester, United Kingdom Good hair days Full time

    '''Duties:''' - Greet clients and provide exceptional customer service at the front desk - Schedule appointments and manage the salon's booking system - Answer phone calls, respond to inquiries, and provide information about salon services - Upsell salon products and services to clients - Assist with store management tasks such as inventory management and...

  • Receptionist

    5 months ago

    Winchester, United Kingdom The Winchester Hotel & Spa Full time

    **Receptionist**: **The Winchester Hotel & Spa**: **Salary**:£23800 per annum** **Job Type**:Permanent** **Hours**:Full-time** **Town**:Winchester***: The Winchester Hotel & Spa has been one of Winchester’s most popular destinations for weekend getaways and spa breaks for over 20 years. The hotel consists of 96 bedrooms across four room types, a relaxing...

  • EFS-C29 - Front Desk Coordinator

    2 weeks ago

    Winchester, Hampshire, United Kingdom University of Winchester Full time

    **Receptionist Role at the University of Winchester**The University of Winchester is seeking a skilled Receptionist to join our Main Reception team. The successful candidate will be required to work at two busy reception locations, the King Alfred's and West Downs campuses, where responsibilities will include reception and switchboard duties.As our ideal...

  • EFS-C29 - Front Desk Coordinator

    2 weeks ago

    Winchester, Hampshire, United Kingdom University of Winchester Full time

    **Job Summary**The University of Winchester is seeking a highly organized and customer-focused Receptionist to join our Main Reception team. The successful candidate will be responsible for providing exceptional customer service, handling reception and switchboard duties, and rotating between two busy reception locations.**Key Responsibilities**Deliver...

  • Front Desk Assistant

    4 weeks ago

    Winchester, Hampshire, United Kingdom University of Winchester Full time

    Receptionist Opportunity at the University of WinchesterWe are seeking a highly organized and customer-focused individual to join our Main Reception team as a Receptionist. The successful candidate will be responsible for providing exceptional customer service, handling reception and switchboard duties, and supporting the day-to-day operations of the...

  • Front Desk Assistant

    4 weeks ago

    Winchester, Hampshire, United Kingdom University of Winchester Full time

    Receptionist Opportunity at the University of WinchesterWe are seeking a highly organized and customer-focused individual to join our Main Reception team as a Receptionist. The successful candidate will be responsible for providing exceptional customer service, handling reception and switchboard duties, and supporting the day-to-day operations of the...

  • Front Desk Coordinator

    3 weeks ago

    Winchester, Hampshire, United Kingdom University of Winchester Full time

    Receptionist Role at the University of WinchesterWe are seeking a highly organised and customer-focused individual to join our Main Reception team as a Receptionist. The successful candidate will be responsible for providing exceptional customer service, handling reception and switchboard duties, and working collaboratively with colleagues to ensure a smooth...

  • Front Desk Associate

    4 weeks ago

    Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full time

    Delivering Exceptional Guest ExperiencesWe are seeking a highly skilled and customer-focused individual to join our team as a Receptionist at Norton Park Hotel, Spa & Manor House.About the RoleAs a Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive. Your key...

  • Front Desk Associate

    4 weeks ago

    Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full time

    Delivering Exceptional Guest ExperiencesWe are seeking a highly skilled and customer-focused individual to join our team as a Receptionist at Norton Park Hotel, Spa & Manor House.About the RoleAs a Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive. Your key...

  • Night Receptionist

    2 weeks ago

    Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full time

    Delivering Exceptional Guest ExperiencesWe are seeking a highly skilled Night Receptionist to join our team at Norton Park Hotel, Spa & Manor House. As a key member of our front desk team, you will be responsible for ensuring that our guests receive a warm and welcoming experience throughout their stay.Key Responsibilities:Manage the reception during night...

  • Receptionist

    5 months ago

    Winchester, United Kingdom European LifeCare Group Full time

    **ABOUT US** London Travel Clinic are part of the European lifecare group European LifeCare Group is one of Europe's largest independent provider of travel clinics and public vaccination programmes. Founded in 1998, today European LifeCare Group has specialist clinics covering most of Denmark and the UK, where the company trades under a number of brands,...

  • Receptionist

    5 months ago

    Winchester, United Kingdom Winchester Racquets and Fitness Full time

    Winchester Racquets and Fitness is a private members sports club situated on the outskirts of Winchester, within walking distance of the city centre and train station. With over 2000 members, the club is a focal venue for racquet sports and fitness in the south of England. As well as tennis courts, squash courts, padel courts, fitness centre and exercise...

  • Receptionist - Bank

    5 months ago

    Winchester, United Kingdom European LifeCare Group Full time

    **ABOUT US** London Travel Clinic are part of the European lifecare group European LifeCare Group is one of Europe's largest independent provider of travel clinics and public vaccination programmes. Founded in 1998, today European LifeCare Group has specialist clinics covering most of Denmark and the UK, where the company trades under a number of brands,...

  • Receptionist /administrator

    5 months ago

    Winchester, United Kingdom Rothmans LLP Full time

    We are currently seeking an experienced Receptionist/Administrator to join our friendly and collaborative team, assisting with general administrative duties. About you: - Friendly, professional and enjoys working in a collaborative team environment. - Self-motivated, punctual, and organised with a key eye for detail. - Able to provide excellent client...

  • Night Receptionist

    5 months ago

    Winchester, United Kingdom Holiday Inn Winchester Full time

    **Night Receptionist**: **£23802 **per annum****: **Holiday Inn Winchester, Winchester**: Our Holiday Inn Winchester is an exciting and innovative hotel where each day is uniquely different. Located on the edge of the beautiful South Downs National Park and within five minutes from Winchester City Centre it’s accessible location and multi-million-pound...

  • Receptionist Part Time 24 Hours Contract

    5 months ago

    Winchester, United Kingdom Holiday Inn Winchester Full time

    **Receptionist Part Time 24 Hours Contract**: **£13752 **per annum****: **Holiday Inn Winchester, Winchester**: Our Holiday Inn Winchester is an exciting and innovative hotel where each day is uniquely different. Located on the edge of the beautiful South Downs National Park and within five minutes from Winchester City Centre it’s accessible location and...