Import Clerk
7 months ago
**Import Clerk - Freight Forwarding**
**Ref: CC45640**
An international freight forwarding company is looking for an experienced import clerk to join their busy team in West Drayton. This role may require overtime and some weekend hours.
**Type**: Permanent, Full Time
**Salary**:£26k - £30k depending on experience
**Location**: West Drayton, London (office-based role)
**Hours**: Mon - Fri 9:00 - 17:30 sometimes overtime or weekend work (will be paid)
**The Role**
The import clerk will be responsible for dealing with customers to maintain/develop business. And liaise with all the parties concerned to expedite shipments smoothly
**Responsibilities**
- Liaise with customers on any mandatory information required for handling their freight
- communicate with staff in the operation departments to arrange shipments and maintain regular contact with customers to identify their operational needs
- Deal with customers complaints, provide appropriate solutions and follow ups and communicate internally to improve service quality
- Provide ad-hoc assistance
- Ad-hoc support to Line Managers
- Experience working in the import/export industry
- Flexible working attitude
- Hard-working individual with good communication skills
- Proficiency in Microsoft packages
**All applicants must have the right to work in the UK as the Company is not able to offer visa support.**
**Job Types**: Full-time, Permanent
Pay: £26,000.00-£30,000.00 per year
Schedule:
- Monday to Friday
Application question(s):
- Do you have experience coordinating air, road, or sea freight?
- Do you have experience in import?
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: CC45640
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