Export Clerk

6 months ago

West Drayton, United Kingdom Menzies Aviation Full time

About AMI
AMI has been at the forefront of the wholesale air freight market since 1976. Developing innovative cargo products
and using the latest technologies to create market-leading products and services for our customers:
At AMI, we have a simple vision: to be the wholesale freight partner of choice, delivering service excellence.

Diversity

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

About the job
To provide clerical support to the Office Supervisor and Senior Export Clerk in all aspects of the export department within Air Menzies International.

Location
Polar Park, Bath Road, Heathrow

**Requirements**:
Main accountabilities include:

- Completion of export files to required standards.
- Full compliance with instructions on Export documentation.
- Completion of shared mailbox to required standards.
- Ensure compliance with destination instructions.
- Customer query resolution where appropriate.
- Liaising with warehouse to ensure smooth operations.
- Liaising with Import department where required.
- Liaising with commercial department where applicable.
- Assist in reception and receiving area when required.
- Assist in the maintenance of filing to required standard.

Qualifications and Experience:

- Excellent Customer Service Skills.
- Good computer skills & good working knowledge of MS Office; outlook and excel.
- Knowledge of MS Office - including outlook and excel.
- Basic knowledge of Bond checks desirable.
- Basic knowledge of NES, ASM GEMS and CHIEF.
- Good attention to detail.
- Ability to work on own initiative.
- Team Player.
- Completion of Aviation Security Certificate Level CO. Training will be provided.

Safety, Security and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health and safety of yourself and of others whilst at work. You must carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures. For further details, please see the job description attached.

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