IT Projects

Company Description
**At AECOM, we’re delivering a better world.**

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team - 47,000 strong - driven by a common purpose to deliver a better world.

**Here, you will have freedom to grow in a world of opportunity.**

**Job Description**:
AECOM is seeking an **IT Projects & Programs Coordinator** to support IT initiatives and project work. This is a remote/virtual position.

**Responsibilities**
- Work with Service Delivery team to support project management processes and various aspects of project execution
- Manage smaller engagements:

- Coordinate project management activities, resources, equipment and information
- Break projects into doable actions and set timeframes from conception to delivery
- Liaise with clients to understand requirements, scope and objectives
- Assign tasks to internal teams and assist with schedule management
- Develop initial timeline and modify as engagement progresses
- Track and follow-up on defined activities and escalate as needed
- Communicate weekly with key stakeholders through standardized status reports
- Perform other project support tasks, as needed, such as:

- Contribute to identifying deliverables, assumptions, and risks to support project success
- Prepare Project Acceptance Reports, send to client
- Ensures all project documentation is collected and stored in appropriate repositories
- Validate project deliverables are being updated as needed
- Monitor project progress and handle any issues that arise
- Assist with time tracking, reconciliation and invoicing of services delivered
- Shadow Service Delivery team on larger engagements to increase project management skills and learn tools and techniques
- Work with the Project Manager to eliminate blockers

**Support Activities**
- Gather feedback from customers through communications, lessons learned documentation and online surveys, consolidate results for Service Delivery scorecard
- Assist in development of weekly Service Delivery reporting providing visibility into current projects and services status
- Verify completion, correctness, and availability of documentation for project
- Help with assuring timeliness of data for time tracking and utilization numbers
- Track metrics, activities on projects, and project team metrics

**Qualifications**:

- Relevant IT project experience or demonstrated equivalency of experience
- Proven work experience as an IT Project Coordinator or similar role
- Strong client-facing and teamwork skills
- Familiarity with risk management and quality assurance control
- Excellent oral, written and communication skills
- High level of organization with ability to handle multiple tasks at the same time in a fast-paced environment
- Expert level proficiency with desktop tools Microsoft Office (Word, Excel, PowerPoint) and collaboration tools (Teams, SharePoint)
- Occasional travel may be required

**Preferred Qualifications**:

- Prior engagement or support of project management experience is a strong plus

Additional Information

With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together - your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Join us and let’s get started.