Housing Support Officer

2 weeks ago

Northallerton, United Kingdom North Yorkshire County Council Full time

**Housing Support Officer - Refugees (Hambleton and Richmondshire)**

Grade H

Salary: £29,269 to £32,076

Contract: Fixed term contract until 31st July 2025

Hours: Flexible within core hours of 9am to 5pm

Location: Hambleton and Richmondshire Area

Are you someone who has a passion for helping others? Are you looking for a role that can make a real difference to the lives of vulnerable people?

If so, you are just what we are looking for

We are looking for a Housing Support Officer, who will support refugee households to join our team to deliver a service across Hambleton and Richmondshire. To provide advice and support for refugee households primarily in a housing capacity to help them adjust to life in the UK by accessing services and establishing community links

**Our Service**

Our service delivers a Homeless Prevention Service within the community, which prevents and relieves homelessness to single people and families who have been identified by the Council as at risk of homelessness and homeless. We will be enhancing the service by providing support to refugee Households within the district.

**The role**

As a Housing Support Officer for Refugee Households, you will be working with vulnerable people, providing direct and indirect support to enable them to sustain their own tenancy. You will also:

- Support Refugee Households by guiding them with money management, accessing appropriate benefits and how to budget.
- Build and maintain excellent working relationships with other key agencies, for example, Refugee Council Citizen’s Advice, North Yorkshire Police, welfare services, Jobcentre Plus, Social Care, drugs and alcohol services, Adult learning, Early Help, Living Well and a whole range of other services in North Yorkshire.

Whilst you will be working in the This is a challenging role but very rewarding and you will have the opportunity to give vulnerable people a chance to turn their life around.

The hours are Monday to Friday which are flexible between the hours of 09:00 and 17:00.

**What you will bring**

We are looking for someone who is customer focused, works well in a team, has a passion for helping other people, great communication skills, both verbal and written. It is vital you have good interpersonal skills and some resilience as you will be working with some of the most vulnerable people in our community.

Ideally, we are looking for someone with good IT skills, but this is not essential as full training will be provided.

**Working for us**

When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. Pension: save for your retirement with our generous local government pension scheme with a 22.6% contribution. Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers. Plus lots more

**Contact**

If you are interested in learning more about our opportunity, please contact Maggie Gibson on 01423 556237 or 07525988400 for an informal conversation.

We look forward to hearing from you.

**Key dates**

Closing date: Sunday 27th August

Interview date: Monday 4th September Hambleton Civic Centre.

Working for us

Job Description.docx

An enhanced DBS is required for this role which we will provide.

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