Service Operator
5 months ago
**About The Role**:
**At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted University partner, committed to enhancing the student experience for the next generation of leaders, thinkers and entrepreneurs. Your varied, and valued, contribution will help us create a hassle free environment for our clients and Engineers on their individual contracts. Energised by continued growth, and boasting an annual turnover in excess of £800m per annum, we’re committed to investing in our people and creating the conditions for them to excel. If you are an experienced Service Operator with an appetite to succeed, we want you to join our team**
**Location: University of West England, Bristol**
**Hours Per Week: 37.5 hours, Mon-Fri**
**Job Type: Permanent, Full-Time**
The Service Operator shall:
- Allocating works orders to directly employed maintenance team and / or supply chain.
- Tracking job progress against pre-determined KPI’s including maximum allowable response and rectification times and implementing escalation procedures.
- Report back to clients and contract staff on job progress and completion - produce reports.
- Uploading and amending asset information as held in the Control Hub database
- Operating paper based systems as necessary to compliment the operating software including back-up systems.
- General administration duties as and when required.
- Any other duties required to ensure an effective and efficient helpdesk service is delivered in accordance with GRAHAM ISO management systems and Quality Control procedures.
**About You**:
**Essential Criteria**
- Demonstrate a minimum of 1 years previous relevant experience in a similar service role
- Previous experience in a busy office environment
- Experience in scheduling/coordinating engineer’s workloads
- Competent IT skills to include Microsoft Outlook and Excel
**Desirable Criteria**
- Experience in service systems software
- Full UK driver’s license & access to own vehicle
- Previous experience in facilities management industry
**About Us**:
GRAHAM FM is a subsidiary of the GRAHAM Group. At GRAHAM FM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier.
Energised by continued growth and boasting an annual turnover in excess of £948m per annum, we’re committed to investing in our people and creating the conditions for them to excel.
We deliver fully integrated facilities management services across the UK and Ireland. The core disciplines we offer are:
- Building Fabric and Mechanical & Electrical (M&E) Maintenance Services
- Projects and Minor Works
- Compliance Services
- Fire and Security Services
- Energy Services
- Traffic Management
-
Operations Service Manager
4 weeks ago
Bristol, Bristol, United Kingdom MSI Reproductive Choices Full timeJob SummaryMSI Reproductive Choices is seeking an experienced Operations Service Manager to lead our Treatment Centre team. As a key member of our operations team, you will be responsible for ensuring the smooth and safe delivery of our services.Main ResponsibilitiesAs Operations Service Manager, you will be responsible for:Leading a team of experienced...
-
Operations Service Manager
4 weeks ago
Bristol, Bristol, United Kingdom MSI Reproductive Choices Full timeJob SummaryMSI Reproductive Choices is seeking an experienced Operations Service Manager to lead our Treatment Centre team. As a key member of our operations team, you will be responsible for ensuring the smooth and safe delivery of our services.Main ResponsibilitiesAs Operations Service Manager, you will be responsible for:Leading a team of experienced...
-
Senior Operations Manager
4 weeks ago
Bristol, Bristol, United Kingdom East of England Ambulance Service Trust Full timeJob Title: General Manager, Community ServicesThis is a senior leadership role within the East of England Ambulance Service Trust, responsible for providing effective direction and guidance to staff and contractors providing Private Ambulance Services (PAS).Key Responsibilities:Hold staff and contractors accountable for ensuring operational and clinical...
-
Senior Operations Manager
4 weeks ago
Bristol, Bristol, United Kingdom East of England Ambulance Service Trust Full timeJob Title: General Manager, Community ServicesThis is a senior leadership role within the East of England Ambulance Service Trust, responsible for providing effective direction and guidance to staff and contractors providing Private Ambulance Services (PAS).Key Responsibilities:Hold staff and contractors accountable for ensuring operational and clinical...
-
Senior Operations Manager
4 weeks ago
Bristol, Bristol, United Kingdom East of England Ambulance Service Trust Full timeJob Title: General Manager, Community ServicesThis is a senior leadership position within the East of England Ambulance Service Trust, responsible for providing effective direction and guidance to staff and contractors providing Private Ambulance Services (PAS).Key Responsibilities:Hold staff and contractors accountable for ensuring operational and clinical...
-
Senior Operations Manager
4 weeks ago
Bristol, Bristol, United Kingdom East of England Ambulance Service Trust Full timeJob Title: General Manager, Community ServicesThis is a senior leadership position within the East of England Ambulance Service Trust, responsible for providing effective direction and guidance to staff and contractors providing Private Ambulance Services (PAS).Key Responsibilities:Hold staff and contractors accountable for ensuring operational and clinical...
-
Operations Service Manager
3 weeks ago
Bristol, Bristol, United Kingdom MSI Reproductive Choices Full timeJob SummaryMSI Reproductive Choices is seeking an experienced Operations Service Manager to lead our Treatment Centre team. As the driving force behind our centre, you will ensure everything runs smoothly and efficiently.Main ResponsibilitiesAs Operations Service Manager, you will oversee the day-to-day operations of our Treatment Centre, working closely...
-
Service Operator
5 months ago
Bristol, United Kingdom Power Electrics Full time**Job Title**:Utilities Service Operator **Reports to**:Utilities Service Supervisor **Hours**:Full Time **Location**:Bristol **KEY TASKS & MAIN DUTIES**: 1. Use Service Contract Database on a monthly/daily basis to ensure all Contracts have regular servicing. 2. Assist with raising job sheets for regular services on a monthly/daily basis, from...
-
Service Operator
5 months ago
Bristol, United Kingdom Power Electrics Full time**Job Title**:Utilities Service Operator **Reports to**:Utilities Service Supervisor **Hours**:Full Time **Location**:Bristol **Key Tasks & Main Duties**: **1. ** Use Service Contract Database on a monthly/daily basis to ensure all Contracts have regular servicing. **2. ** Assist with raising job sheets for regular services on a monthly/daily basis,...
-
Operations Service Manager
4 weeks ago
Bristol, Bristol, United Kingdom MSI Reproductive Choices Full timeAbout the RoleWe are seeking an experienced Operations Service Manager to lead our Treatment Centre team, ensuring the smooth delivery of our services. As a key member of our leadership team, you will be responsible for managing resources, overseeing facilities, and using data to inform decision-making.Key ResponsibilitiesLead the Operations team to deliver...
-
Operations Service Manager
3 weeks ago
Bristol, Bristol, United Kingdom MSI Reproductive Choices Full timeJob SummaryMSI Reproductive Choices is seeking an experienced Operations Service Manager to lead our Treatment Centre team. As the driving force behind our centre, you will ensure everything runs smoothly and efficiently.Main ResponsibilitiesAs Operations Service Manager, you will be responsible for managing resources, overseeing facilities, and using data...
-
Operations Service Manager
4 weeks ago
Bristol, Bristol, United Kingdom MSI Reproductive Choices Full timeAbout the RoleWe are seeking an experienced Operations Service Manager to lead our Treatment Centre team, ensuring the smooth delivery of our services. As a key member of our leadership team, you will be responsible for managing resources, overseeing facilities, and using data to inform decision-making.Key ResponsibilitiesLead the Operations team to deliver...
-
Operations Service Manager
4 weeks ago
Bristol, Bristol, United Kingdom MSI Reproductive Choices Full timeAbout the RoleWe are seeking an experienced Operations Service Manager to lead our Treatment Centre team, ensuring the smooth delivery of our services. As a key member of our leadership team, you will be responsible for managing resources, overseeing facilities, and using data to inform decision-making.Key ResponsibilitiesLead the Operations team to deliver...
-
Service Operations Manager
2 weeks ago
Bristol, United Kingdom Listers Full timeJob Title: Service Operations ManagerAbout the Role:We are seeking a highly skilled Service Operations Manager to join our team at Listers. As a key member of our aftersales department, you will be responsible for ensuring the efficient and profitable operation of our service department.Key Responsibilities:• Maximise departmental performance in line with...
-
Service Delivery Operator
2 weeks ago
Bristol, Bristol, United Kingdom RECRUIT123 LIMITED Full time**Quarterly bonus scheme and working away from home allowances are part of our attractive remuneration package**This is a great opportunity to join a well-established business with over 25 years of experience in Washroom Services.As a relief Service Delivery Operator you will be covering sickness or holiday absences taken by any of our employees, ensuring...
-
Sales and Service Operator
3 weeks ago
Bristol, Bristol, United Kingdom Pertemps Bristol Industrial Full timePertemps Bristol Industrial is seeking a skilled Sales and Service Operator to join their team.Key Responsibilities:Deliver industrial, medical, and special gases to clients in the Bristol area.Provide exceptional customer service and support to clients.Operate Class 2 Cryospeed tanker vehicles safely and efficiently.Work collaboratively with the Pertemps...
-
Service Operations Manager
3 weeks ago
Bristol, Bristol, United Kingdom Perfect Placement Full timeService Operations Manager Job DescriptionWe are seeking a highly skilled Service Operations Manager to join our team at Perfect Placement. As a Service Operations Manager, you will be responsible for managing and controlling customer flow to ensure a positive experience while in our client's dealership.Key Responsibilities:Manage and control customer flow...
-
Hmp Bristol Support Services Administration
5 months ago
Bristol, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 352287**Salary**: - £22,096- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- HMPPS Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time**Number of jobs...
-
Operations Service Manager
2 weeks ago
Bristol, Bristol, United Kingdom MSI Reproductive Choices Full timeJob SummaryMSI Reproductive Choices is seeking an experienced Operations Service Manager to lead our Treatment Centre team. As the driving force behind our centre, you will ensure everything runs smoothly and efficiently.Main ResponsibilitiesAs Operations Service Manager, you will be responsible for managing resources, overseeing facilities, and using data...
-
Service Operations Manager
2 months ago
Bristol, Bristol, United Kingdom CONSULT2RECRUIT LTD Full timeJob Title: Service Controller Construction PlantLocation: Bristol, UKSalary: Up to £40,000 per annumAbout the Company:CONSULT2RECRUIT LTD is seeking a skilled Service Controller Construction Plant to join its team. As a leading construction and civil engineering company, we pride ourselves on delivering high-quality projects across the region.We are looking...