Part-time Financial Support Advisor
1 day ago
**Do you have Customer Service experience and currently looking for a part time role? If so, this could be the role for you**
We are delighted to be working with a well-known leading financial services organisation based in **Redhill**and due tocontinued growth, our client is looking for **Financial Support Advisors** who are passionate about providing an outstanding service to their customers.
**What is the role I hear you say?**
You will be supporting customers who may be experiencing difficulties with debt and need support and advice to find the right way forward. You will be more than just a friendly voice at the end of the phone, you will go above and beyond to answer their questions;you will be an attentive listener and problem solver too.
This role is so rewarding as you are able to assist customers with a simple query or be required to handle a more complex situation to help find a suitable solution to support their financial difficulties. This is a varied and interactive role where no twodays are the same. You will be joining a supportive team of Advisors and are guided, trained, and developed by a dedicated team leader.
**Who will suit this role?**
Customer service experience within a call centre/office environment as a mínimal requirement, however if you have experience of debt collection/debt recover/arrears management this would be an advantage.
- Ability to solve problems and deal with customers who are experiencing financial difficulties
- Demonstrate effective negotiation skills
- Highly organised and possess strong planning skills
- Ability to remain calm when under pressure
- Confident communicator with effective verbal, written and listening skills
- Resilient, empathetic, collaborative, and self-motivated
- Excellent organisational and time management skills
- A confident decision maker
- GCSE English and Maths at A-C/4-9 equivalent
As well as working for a sought-after employer, they are offering a starting salary of **£22,500 - £25,000 (doe) Pro Rata** plus an annual bonus and £500 flexible benefit allowance.
Core hours must be between **Monday and Friday 9am - 5pm with a minimum of 15 hours a week** with the option for hybrid working once trained and confident within the role.
Benefits include: 25 days holiday per annum, plus bank holidays, Pension contribution; Minimum 3% with an employer matched contribution, corporate rates for private medical insurance and other insurance products Employee assistant programme, Enhanced familyfriendly policies, Sharesave scheme, Childcare vouchers, Discounts on high street brands, Local retail discounts
**For your information**:
*Interested? Please send your CV in as a Word format only
**Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee**
**Keywords**: Call centre, Customer service, calls, inbound, outbound, contact agent, call handling, admin, legislation, financial services, insurance
- YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcementorganisation_
-
Financial Support Advisors
5 days ago
Redhill, United Kingdom Lloyd Recruitment Services Ltd Full time**Financial Support Advisors - Full Time and Part Time** Working options: - **Office/Hybrid**: - full time training in Redhill for first 2 weeks, then can continue working in the office, or request Hybrid option from 6 months once probation completed (£24-26k + package outlined below) - **Remote -** full time training in Redhill (2 weeks initially -...
-
Customer Support Advisor
1 week ago
Redhill, United Kingdom Reed Business Support Full timeOur client is a fantastic organisation within the Financial space. They are currently looking for Financial Support Advisors for their customers who are in financial difficulty, you will be more than just a friendly voice to answer their questions; you willbe an attentive listener and problem solver too. This role is extremely rewarding as you are able to...
-
Financial Support Advisor
5 days ago
Redhill, United Kingdom TLP Consultancy Ltd Full timeCustomer Relations Advisor / Financial Support Advisor Redhill, Surrey Full and part-time options available £22-£26,000 plus excellent package Fantastic financial services company in Redhill, Surrey requires a large number of financial support advisors to join them on a part-time and full-time basis. You will be assisting customers who are in financial...
-
Part Time Customer Service Advisor
3 days ago
Redhill, United Kingdom Reed Business Support Full timePart time Customer Service Advisor - Redhill For our customers, you will be more than just a friendly voice to answer their questions; you will be an attentive listener and problem solver too. This role is so rewarding as you are able to assist a customer with a simple query or be required to handle amore complex situation, whilst protecting their...
-
Contact Centre Advisor Part Time
7 days ago
Redhill, United Kingdom Reed Business Support Full timePart Time Customer Service Contact Centre Advisor based in Redhill, Surrey. The starting salary for this role is £19,000 per annum plus quarterly bonus (PRO RATA). The part time hours of work we are looking to cover are as follows: Monday, Wednesdays and Thursdays = 10 - 2pm Saturday = 9am - 2pm (Total of 17 hours per week) What we’re looking for - A...
-
Customer Service Advisor
7 days ago
Redhill, United Kingdom Reed Business Support Full timeOur client is a fantastic organisation within the financial space. They are currently looking for**Financial Support Advisors** for their customers who are in financial difficulty, you will be more than just a friendly voice to answer theirquestions; you will be an attentive listener and problem solver too. This role is extremely rewarding as you can assist...
-
Financial Support Advisor
3 days ago
Redhill, United Kingdom Lloyd Recruitment Services Ltd Full time**Financial Support Advisor** **Basic Salary £20500 - £21000 ** Plus realistic quarterly bonus incentives & £500 flexible bonus ** Excellent benefits package ** Friendly and welcoming office environment** - **Are you looking for an opportunity to work for a recognised employer, who is passionate about their customers and continually invest in their...
-
Housing Advisor
7 days ago
Redhill, United Kingdom Reed Business Support Full timeMy client is a fantastic organisation within the social business field, a pillar to the community, who are currently looking for Home Ownership Advisor to join them on a 12-month fixed term contract initially. Monday to Friday 09:00-17:00 (Once trainingcomplete hybrid working available and flexible on the hours - would also consider Part Time). **Main...
-
Part Time Customer Service Advisor
7 days ago
Redhill, United Kingdom Lloyd Recruitment Services Ltd Full time**Part Time Customer Service Advisor** **Monday - Friday ** 9am - 1pm ** Based in Redhill** Our client a leader in the finance industry, are looking for a part time Customer Service Advisor to join their Customer Support team. The primary purpose of this role is to provide and manage all customer contact and enquiries, associated with the end of contract...
-
Financial Advisor
7 days ago
Redhill, United Kingdom Ortus PSR Full timeLooking for self-employed Advisors to service and develop a book of business. You will be working with a practice with over 30 staff with back office support built into the offering. Once you are writing over £120,000 a year you get full Paraplanning support Financial Advisors - Investments and Pensions Mortgage and Protection Advisors **Earning...
-
Scuk Financial Support Advisor
7 days ago
Redhill, United Kingdom Santander Full timeSCUK Financial Support Advisor Country: United Kingdom **WHAT YOU WILL BE DOING** Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of dealerships throughout the United Kingdom. For our customers who are in financial difficulty, you will be more than just a friendly voice to answer their questions;...
-
Customer Service Advisor
5 days ago
Redhill, United Kingdom Reed Business Support Full time**What the Customer Service Advisor will be doing**: - Checking all funding documentation is received and correct. - Develop and manage relationships with our key introducers - Funding significant volumes of introduced business. - Phoning the Broker, Leisure & Specialist networks to complete unresolved funds. - Identifying potential fraudulent proofs,...
-
Cleaner (Part-time)
1 week ago
Redhill, United Kingdom Premium Support Services Full timeCleaning operative required for retail store. Early morning starts 18rs a week over 6 days Full training and uniform provided. **Job Types**: Part-time, Permanent **Salary**: £9.00 per hour Work remotely: - No
-
Customer Support Advisor
5 days ago
Redhill, United Kingdom YourRecruit Group Full time**Do you have Customer Service experience and looking to work for a leading financial Service company within the Redhill area?** Being a leading financial services organisation with continued growth, our client is looking for **Financial Support Advisors** who are passionate about providing an outstanding service for their customers who may be having...
-
Customer Support Advisor
5 days ago
Redhill, United Kingdom YourRecruit Group Full time**Do you have Customer Service experience and looking to work for a leading financial Service company within the Redhill area?** Being a leading financial services organisation with continued growth, our client is looking for **Financial Support Advisors** who are passionate about providing an outstanding service for their customers who may be having...
-
Arrears Management Call Centre Advisor
3 days ago
Redhill, United Kingdom Reed Business Support Full timeFor the customers who are in financial difficulty, you will be more than just a friendly voice to answer their questions; you will be an attentive listener and problem solver too. This role is extremely rewarding as you are able to assist a customers witha simple query or be required to handle a more complex situation to help find a suitable solution to...
-
Part Time Customer Service Contact Centre
5 days ago
Redhill, United Kingdom YourRecruit Group Full timeWe are excited to be supporting THE employer of all employers who are currently recruiting, due to internal promotions, for 5 **x Part-time Customer Service Advisors** based in **Redhill** Who is this employer, I hear you saythey are in fact one of the largest financial groups in the world! They are a company that provide a first-class Customer Service and...
-
Scuk Fiba Financial Support Advisor, 12m Fixed Term
7 months ago
Redhill, United Kingdom Santander Full timeSCUK FiBa Financial Support Advisor, 12m Fixed Term Contract Country: United Kingdom This is a 12 month FTC opportunity to support our Operations team on the roll out of our internal FiBa project. For our customers who are in financial difficulty, you will be more than just a friendly voice to answer their questions; you will be an attentive listener and...
-
Part-time and Full-time Receptionist
5 days ago
Redhill, United Kingdom Reed Business Support Full timeAn exciting opportunity has arisen working with one of our large Corporate clients for a front of house Receptionist / Administrator. There is the opportunity to work this role as a part-time position, Monday to Friday, either in the mornings 8.00am to 13.00pm or in the afternoons 13.00pm to 18.00pm. Alternatively if you do wish to work the position in a...
-
Part-Time Senior Accountant
2 days ago
Redhill, Surrey, United Kingdom GET STAFFED ONLINE RECRUITMENT LIMITED Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Accountant to join our team on a part-time basis. As a Senior Accountant, you will be responsible for providing financial expertise to the Senior Leadership Team, CEO, and Trustees.ResponsibilitiesFinancial Reporting: Prepare and present financial reports to stakeholders, including the CEO,...