Business Support Officer

5 months ago

Peterborough, United Kingdom Serco Plc Full time

Business Support Officer (Administration)
Peterborough City Council Services
Permanent & Temporary
Full & Part time - Agile working environment
Peterborough - Sand Martin House
Salary from £22,000 per annum

Here at Serco we’re looking for Business Support Officers to join us at Peterborough County Council. Serco Business Support specialises in administration and supports services areas across Peterborough City Council Local authority. We pride ourselves on the quality of the administration we deliver to our client and would like you to be part of that too.
If you are looking for a new challenge working in a fast-paced, diverse environment, then a role as a Business Support Officer is for you
We have some exciting opportunities for enthusiastic business support staff to join a dynamic team. There are various full & part-time vacancies for administration roles across a range of services including Children’s Social Care, Education, City Services & Adult Social Care.

Reporting to your Team manager, you will be part of a team responsible for ensuring we provide business support service to various clients ensuring that an effective, efficient and customer focussed service is delivered.

Tasks vary in service areas and we are looking for the following skills:
Manage diaries, arrange appointments, meetings and interviews as required.

First class administration support such as diary management, arrangement of meetings and interviews

Use and maintain accurate records, systems and database spreadsheets.

Provide assistance for visitors/telephone callers.

Produce accurate minutes ranging from action points, to complex detailed minutes in line with client requirements.

Adhoc administrative tasks including but not limited to photocopying, scanning, report collation, filing.

**What you will need to do the role**:
Bring your passion and enthusiasm and we will provide you with the platform that you need to succeed.
You will need to have experience of prioritising own workload, communicating effectively with customers and colleagues at different levels and adapting communication style as appropriate and hold the ability to process data to deadlines whilst achieving a high level of accuracy.
You must have the ability to deal with challenging situations in a calm and professional manner.
To be successful in the role you will need to have strong Keyboard skills and experience working with Microsoft Excel and Word; with the ability to learn to use financial systems.

Why Serco?

**Meaningful and vital work**: Working within PCC Services at Serco means that you’ll play a critical role in ensuring that customers continue to receive the support that they need.

**A world of opportunity**: It takes a diverse team to support a Strategic Partnership and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.

**Great people**: You will be a significant part of the partnership as you will find yourself interacting with PCC staff, Service Users, representatives, and of course your supportive team.
Why Serco?

**Meaningful and vital work**: The nature of our business means you will do interesting work that matters - delivering essential services that truly touch people’s lives;
**Great people**: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer
Up to 6% contributory pension scheme A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Annual Leave Purchase Scheme and more Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion
Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
Interesting and enjoyable work
Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

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