Venue Sourcing Specialist

3 months ago

Derby, United Kingdom BCD Full time

**About Us**:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

**About the role**:
We are looking for a **Venue Sourcing Specialist **to join our dynamic team in our Derby office. As an integral part of our venue search team, you will be responsible for providing operational ownership of key client relationships alongside mentoring and developing other team members delivering high quality end to end venue sourcing to our clients.

Do you have international venue sourcing, contracting, and negotiating expertise coupled with client relationship experience? Do you enjoy sharing your knowledge and expertise in supporting your fellow team colleagues or would like to have that in your next role?

Sound like you? Read on

**As a **Venue Sourcing Specialist**, you will**:

- Take operational ownership of key client relationships, collaborating with the Customer Experience Manager / Account Management, understanding the client objectives, their strategic requirements and leading and delivering exceptional levels of service to proactively secure robust partnerships.
- Provide an end-to-end venue sourcing service - including understanding and collaborating with the client to shape the brief, sourcing of suitable venues and locations, negotiation of rates and other contractual terms, creation of proposals and any pre
- and post-event support.
- Mentor and support other team members, ensuring that client objectives and messages are managed clearly and proactively throughout.
- Proactively support on client review meetings, ensuring that all client objectives and service levels are understood and consistently met or exceeded. To be suitably qualified in all relevant systems, and processes in line with your client requirements.
- Work with the BCD Meeting & Events finance team to ensure that all invoicing and financial matters are delivered to the client in a proactive and efficient manner.
- Continually develop excellent and venue destination knowledge through building positive relationships with key supplier contracts, attending familiarisation visits, destination workshops and webinars.

**You’re good at**:

- Proven UK and International Venue and Destination knowledge
- Excellent communication skills along with a calm, positive and collaborative approach
- Proven negotiating and contracting experience with external suppliers
- Significant experience of working within a customer facing support environment
- MS Office skills including Excel, you will also have experience of entering and extracting data from databases
- Flexible and proactive approach to work, able to juggle multiple priorities and projects with resilience under pressure with an ability and willingness, along with the ability to adapt to change

**You might also have**:

- Venue booking system experience
- Previous experience of using Cvent

**Our Benefits for this role**:

- Life Assurance x2 your annual salary
- 25 days holiday plus bank holidays
- Birthday day off
- Holiday Purchase Scheme - allowing up to 5 additional holidays days
- Discounted rates on Hotels & Travel
- Gym & Fitness Discounts
- Private Healthcare
- Pension Scheme
- Company Sick pay
- Lifestyle Benefits

**You should know**:

- This is a hybrid role that requires 3 days a week in the **Derby** office
- The shift patterns for venue search are 9-5:30, 8:30-5 or 9:30-6 on a rotate basis, with an hours lunch break
- You may be required to travel to attend company meetings / events or familiarisation trips in the UK or Overseas

**How to apply**:
**THE PERKS**

**Flexible Working**

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

**Room to Grow**

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

**Everyone has a voice**

We thrive on conversations that spark

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