Venue Sourcing Specialist

4 months ago

Derby, United Kingdom BCD Meetings & Events Full time

BCD Travel Services B.V.

**About the role**:
We are looking for a Venue Sourcing Specialist to join our dynamic team in our Derby office. As an integral part of our venue search team, you will be responsible for providing operational ownership of key client relationships alongside mentoring and developing other team members delivering high quality end to end venue sourcing to our clients.

Do you have international venue sourcing, contracting, and negotiating expertise coupled with client relationship experience? Do you enjoy sharing your knowledge and expertise in supporting your fellow team colleagues or would like to have that in your next role?

Sound like you? Read on

**As a Venue Sourcing Specialist, you will**:

- Take operational ownership of key client relationships, collaborating with the Customer Experience Manager / Account Management, understanding the client objectives, their strategic requirements and leading and delivering exceptional levels of service to proactively secure robust partnerships.
- Provide an end-to-end venue sourcing service - including understanding and collaborating with the client to shape the brief, sourcing of suitable venues and locations, negotiation of rates and other contractual terms, creation of proposals and any pre
- and post-event support.
- Mentor and support other team members, ensuring that client objectives and messages are managed clearly and proactively throughout.
- Proactively support on client review meetings, ensuring that all client objectives and service levels are understood and consistently met or exceeded. To be suitably qualified in all relevant systems, and processes in line with your client requirements.
- Work with the BCD Meeting & Events finance team to ensure that all invoicing and financial matters are delivered to the client in a proactive and efficient manner.
- Continually develop excellent and venue destination knowledge through building positive relationships with key supplier contracts, attending familiarisation visits, destination workshops and webinars.

**You’re good at**:

- Proven UK and International Venue and Destination knowledge
- Excellent communication skills along with a calm, positive and collaborative approach
- Proven negotiating and contracting experience with external suppliers
- Significant experience of working within a customer facing support environment
- MS Office skills including Excel, you will also have experience of entering and extracting data from databases
- Flexible and proactive approach to work, able to juggle multiple priorities and projects with resilience under pressure with an ability and willingness, along with the ability to adapt to change

**You might also have**:

- Venue booking system experience
- Previous experience of using Cvent

**Our Benefits for this role**:

- Life Assurance x2 your annual salary
- 25 days holiday plus bank holidays
- Birthday day off
- Holiday Purchase Scheme - allowing up to 5 additional holidays days
- Discounted rates on Hotels & Travel
- Gym & Fitness Discounts
- Private Healthcare
- Pension Scheme
- Company Sick pay
- Lifestyle Benefits

**You should know**:

- This is a hybrid role that requires 3 days a week in the Derby office
- The shift patterns for venue search are 9-5:30, 8:30-5 or 9:30-6 on a rotate basis, with an hours lunch break
- You may be required to travel to attend company meetings / events or familiarisation trips in the UK or Overseas

**How to apply**:

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