People & Culture Operations Associate

2 weeks ago

London, United Kingdom IFX Payments Full time

**PEOPLE & CULTURE OPERATIONS ASSOCIATE**

**Reporting Line**:Head of People & Culture

**Location**: London, hybrid working with Tuesday, Wednesday, Thursday in office and Monday and Friday remote

**Contract**: Full-time, permanent

**Date**:May 2024

**ABOUT IFX PAYMENTS**

Founded in 2005, IFX Payments has grown to become a leading global foreign exchange, payment and financial technology provider. It is our strategy to build a core group of strong long-term employees who can grow and develop within the business. Our employees have an opportunity to play a part in this growth and can expect to share the rewards as part of a dynamic and successful team.

Working at IFX Payments provides an opportunity to collaborate with highly intelligent and culturally diverse professionals on a wide range of challenges. We encourage development at all levels in combination with an engaging and rewarding culture that encourages continuous learning, career progression and flexible working. IFX Payments is an equal opportunities employer and prides itself on its collaborative and supportive culture.

**RESPONSIBILITIES**

This is a fantastic opportunity for someone to join a dynamic People & Culture team and become responsible for overseeing the smooth running of all operational aspects of the People & Culture department and for contributing to a fantastic employee experience at IFX. This includes being responsible for
- maintaining and enhancing our people systems (Bamboo HR in particular), and providing all users with relevant guidance and training
- ensuring up-to-date and accurate employee data at all times and providing report and analysis as required
- managing our People & Culture processes, identifying gaps and solutions to continuously enhance and automate our internal policies and process
- managing our HR inbox and acting as first line support for employee queries
- Supporting with internal communication, projects and other initiatives aimed at creating a great employee experience and a positive and inclusive culture
- managing benefits administration, and supporting the review and development of our benefits offering
- overseeing the take up of mandatory training by all employees and supporting the roll out of new learning initiatives
- Producing employee documentations, in particular the drafting of joiners, leavers, and variation documents.
- Supporting with the roll out of core HR processes such as performance review, compensation reviews, engagement surveys etc.

**COMPETENCIES & EXPERIENCE**
- Experience with HR operations (policies, processes, HRIS, data management, and reporting)
- Passion for enhancing processes in a scalable, system/data savvy efficient manner
- Excellent Excel and PowerPoint skills; experience reporting and visualizing data in a clear, compelling way, coupled with strong analytical skills
- Excellent verbal and written communication skills to collaborate with global teams and cross functions, and able to articulate and communicate processes and policies.
- Attention to detail, particularly when it comes to data management and reporting
- Highly organized with the ability to roadmap/prioritize current and future developments areas
- Exceptional eye for detail when it comes to data management and project organisation.
- Passion for people and HR and a growth mindset around industry norms and trends.
- Excellent communication and people skills with a high level of empathy and ability to handle confidential information with discretion and integrity.

**BENEFITS**
- You’ll be part of a global, diverse and fun team in a rapidly growing company where you can make your mark, grow and progress your career
- 25 days off + bank holiday and your birthday off
- Benefits include pension, healthcare cash plan including support for dental, physio and therapies + enhanced parental leave
- Hybrid working

**ADDITIONAL INFO**
- You must be eligible to work in UK to be considered for this position.
- Background check will be carried out

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