Credit Lead Associate
6 months ago
POSITION PURPOSE
- This position will report to the Credit and Collections Manager and will coordinate and support the execution of accounting activities related to Credit and Collections. Key attributes of this role include:
- Self-motivated with proven leadership and organization skills
- Knowledge, insight, and experience in financial accounting
- Experience in handling high volume account portfolios and balancing multiple priorities
- Ability to work in culturally diverse teams
- Customer focused with strong interpersonal and communication skills
- Ability to leverage and build on ERP skills to ensure operational excellence and service quality
**MAIN RESPONSIBILITIES**:
- Act as single point of contact and supervise activities of colleagues responsible for Credit and Collections
- Perform and support credit related activities such as managing risk classes and customer limits, maintaining watch list of highest risk customers, monitoring existing customer credit and making recommendation for bad debt reserves for delinquent accounts as required
- Handle region’s receivables collection activities, including the identification and communication of internal invoices in dispute, developing unique collections plans, collection follow-ups, creation of bankruptcy or special action notices, placement of accounts with collection agencies and timely account reconciliation to eliminate payment discrepancies
- Diagnose reasons of delinquency and implement escalation policy for resolving disputes in the assigned markets
- Coordinate and support the preparation of periodic and adhoc reports requested by management or markets
- Responsible for timely reporting of key financials and compliance with Key Performance Indicators (KPIs) and Service Level agreements (SLAs)
- Proactively identify issues and risks and support their timely resolution by escalating to the O2C Process Delivery Lead as required
- Assist O2C Process Delivery Lead and Global Process Owner (GPO) to identify and implement process improvement initiatives and best practices
- Leverage related systems and follow procedures to ensure robust compliance environment with SOX, internal controls, accounting policies and procedures
EXPERIENCE, SKILLS, KNOWLEDGE
- Undergraduate degree in related field
- Preferred 2-4 years’ experience working in accounting positions and managing others
- Basic computer skills (e.g. Microsoft Word, Excel and Access) and hands on experience with ERP systems
- Previous experience working in large multinational firm or Animal Health / Pharmaceutical industry (preferred, not required)
- Strong written and oral communication skills
- Proficiency in English
Full time
Regular
Colleague
-
Associate Customer Experience Specialist
6 months ago
Malvern, United Kingdom Zoetis Full timeStates considered: PA, NJ, DE - this is a local (non remote position) so applicants must be willing to travel to the Malvern Office when needed. Role Description Position Purpose Our company focus is delivering exceptional service and you will play an integral role in that effort. We need team players who are passionate about customer service and possess...
-
Associate Customer Experience Specialist
6 months ago
Malvern, United Kingdom Zoetis Full timeStates considered: PA, NJ, DE - this is a local (non-remote position) so applicants must be willing to travel to the Malvern Office when needed. Role Description Position Purpose Our company focus is delivering exceptional service and you will play an integral role in that effort. We need team players who are passionate about customer service and possess...
-
Major Accounts Specialist
6 months ago
Malvern, United Kingdom Zoetis Full timeStates considered: Role Description JOB DESCRIPTION: This position will report to the Manager of Credit and Collections and will coordinate and support the execution of the Accounts Receivable Collection process for the Zoetis US customer portfolio. Hours are 8:30 AM - 5:00 PM. RESPONSIBILITIES: Support collections Associate Director on day-to-day...
-
Veterinary Team Lead
3 weeks ago
Great Malvern, Worcestershire, United Kingdom BluePearl Full timeAre you a passionate leader looking to make a difference in the lives of pets and their families?We are seeking a Veterinary Client Service Supervisor to join our team at BluePearl Pet Hospital in Malvern, PA.As a Veterinary Client Service Supervisor, you will be responsible for guiding the daily activities of the Client Services Team under the direction of...
-
Customer Prosperity Advocate
3 weeks ago
Great Malvern, United Kingdom Bromford Full timeBromford is a leading housing association committed to making a real difference in people's lives. We are seeking a highly motivated Income Officer to join our Income Management team in Worcestershire and Herefordshire regions.Job DescriptionThis role involves managing a portfolio of properties, developing relationships with customers, and providing expert...
-
Sales Performance Associate
3 weeks ago
Great Malvern, Worcestershire, United Kingdom CV-Library Full timeAbout Our CompanyWe're a leading provider of innovative communication solutions, dedicated to empowering individuals and communities through technology.Your RoleAs a Sales Performance Associate, you'll play a vital part in delivering exceptional customer experiences and achieving sales targets.Key ResponsibilitiesProvide expert advice on our range of...
-
Customer Service Associate
3 weeks ago
Great Malvern, Worcestershire, United Kingdom 7-Eleven - Springfield, QLD Full timeCompany Overview:7-Eleven is a leading convenience store chain with a strong presence in Springfield, QLD. As a customer-focused organization, we are committed to providing excellent service and creating a positive store environment for our customers and team members.About the Role:We are seeking a Customer Service Associate to join our 24/7 store team. This...
-
Customer Support Associate
6 months ago
Malvern, United Kingdom Indra Renewable Technologies Full timeAre you energetic, well organised and self-motivated? We are looking for a Customer Service Administrator to support the business. Designed, engineered, and manufactured in the UK, Indra offers the best smart charging products on the market using pioneering, patented technology. With industry leading reliability, Indra’s high-quality, high-performance EV...
-
Customer Support Associate
6 months ago
Malvern, United Kingdom Indra Renewable Technologies Full timeAre you energetic, well organised and self-motivated? We are looking for a Customer Service Administrator to support the business. Designed, engineered, and manufactured in the UK, Indra offers the best smart charging products on the market using pioneering, patented technology. With industry leading reliability, Indra’s high-quality, high-performance EV...
-
Overnight Emergency Veterinary Technician
7 months ago
Great Malvern, United Kingdom BluePearl Full timeIf you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital in Malvern, PA is hiring an experienced Overnight Veterinary Technician to work in our busy Emergency and Critical Care department. Do you want to work in a...
-
Catering Assistant
6 months ago
Malvern, United Kingdom Platform Housing Group Full timeWe are currently looking for a Catering Assistant to join our fantastic team at Clarence Park in Malvern. You will be responsible for front of house greeting and serving customers. In return, you will have the opportunity to learn new skills and develop your experience within a supportive environment. We are dedicated to providing a warm and engaging...
-
Trades Supervisor
7 months ago
Malvern, United Kingdom Platform Housing Group Full time**Build your career at Platform Property Care** Our Responsive Repairs team now have a great opportunity for a Supervisor to join the leadership team in Worcester, Malvern and Hereford to support their ambitious plans to grow their team in this area. **What could you be doing?** As one of two Supervisors you will be supervising a multi skill trades team,...
-
Full-time Accounts Manager
1 month ago
Malvern, Worcestershire, United Kingdom Hewett Recruitment Full timeWe are seeking a proactive and organised Accounts Manager to lead a finance team and support the growing organisation. Report directly to the Directors, providing insights and updates on financial performance. Prepare year-end accounts Maintain personal account records for self-assessment, collaborating closely with accountants. Manage financial...
-
Great Malvern, Worcestershire, United Kingdom BluePearl Full timeFast-Paced and Exciting Role at BluePearl Pet HospitalWe are seeking an experienced Overnight Veterinary Technician to join our dynamic Emergency and Critical Care department in Malvern, PA.About the Role:Induce, monitor, and recover anesthesia in patients, utilizing state-of-the-art equipment.Triage emergency cases upon arrival, obtaining vital signs and...
-
Accounts Manager
2 months ago
Great Malvern, United Kingdom CV-Library Full timeCY Resourcing is thrilled to collaborate with a reputable organisation in Malvern in search of a permanent Accounts Manager. This position offers a remarkable opportunity to become part of a vibrant team where you can showcase your financial skills within a nurturing environment. The role is full-time and based in their Malvern office, providing a fantastic...
-
Team Leader Data Analytics 4
7 months ago
Malvern, United Kingdom QinetiQ Full time**Job Title**: Team Lead in Data Analytics **Location**: Malvern or Farnborough + Adaptive Working Arrangement **Package**: Competitive Salary + Benefits Package **Role Type**: Full time or Part time considered **Role ID**: SF16438 Be part of the QinetiQ journey. We are looking for a skilled professional Senior Data scientist to join the Data Science...
-
Payroll/ Accounts Manager
3 weeks ago
West Malvern, United Kingdom Hewett Recruitment Full timeAre you a skilled finance professional looking for your next challenge?We are seeking a proactive and organised Accounts Manager to lead a finance team and support the growing organisation.Key Responsibilities Manage and oversee a team of 3, ensuring smooth department operations.Report directly to the Directors, providing insights and updates on financial...
-
Payroll/ Accounts Manager
3 weeks ago
Malvern Wells, United Kingdom Hewett Recruitment Full timeAre you a skilled finance professional looking for your next challenge?We are seeking a proactive and organised Accounts Manager to lead a finance team and support the growing organisation.Key Responsibilities Manage and oversee a team of 3, ensuring smooth department operations.Report directly to the Directors, providing insights and updates on financial...
-
Malvern Wells, United Kingdom Hewett Recruitment Full timeAre you a skilled finance professional looking for your next challenge?We are seeking a proactive and organised Accounts Manager to lead a finance team and support the growing organisation.Key Responsibilities Manage and oversee a team of 3, ensuring smooth department operations.Report directly to the Directors, providing insights and updates on financial...
-
Veterinary Client Service Supervisor
6 months ago
Great Malvern, United Kingdom BluePearl Full timeIf you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. BluePearl Pet Hospital is currently seeking a new VeterinaryClient Service Supervisor in Malvern, PA! Candidates should be available weekends, and holidays. Are...