Operational Support Grade

6 months ago

Wilmslow, United Kingdom Ministry of Justice Full time

Salary 1
- £25,626

Number of jobs available 1
- 6

Detail of reserve list 1
- 12 Months

Region 1
- North West

City/Town 1
- Wilmslow

Building/Site 1
- HM Prison Styal, SK9 4HR

Grade 1
- AA

Organisation Grade for HMPPS 1
- Band 2

Post Type 1
- Permanent

Working Pattern 1
- Full Time, Part Time, Part Time/Job Share, Flexible Working

Role Type 1
- Operational Delivery, Operational Support Grade

Job description 1

**An extraordinary job. Done by someone like you.**

As part of our prison support team, your work will be varied and help to keep the prison moving.

This is an active role where you’ll be doing a range of physical tasks. These can include lifting and carrying, plus long periods of standing and walking. There will also be periods of lone working whilst undertaking tasks on both day and night shifts.

You will not always be in contact with prisoners, it depends on the prison you work in. You’ll have full training and a supportive team by your side.

**Life as an OSG**

Your job can include:
**Gate duties**
- ensuring the secure entry and exit of staff, visitors, vehicles
- carrying out searches of staff, prisoners, visitors and vehicles
- walking around the prison site to escort vehicles and contractors
- issuing and collecting staff keys and radios
- walking around the prison site patrolling and searching perimeter fence areas

**Control room**
- operating the prison radio system
- monitoring CCTV, ensuring all suspicious activities are reported

**Visits**
- welcoming visitors on their arrival
- escorting them if needed

**Correspondence**
- monitoring and logging mail coming into the prison
- reporting any contraband items, preserving evidence where needed

**Night duties**
- ensuring cell doors are locked and all prisoners are safely accounted for

**Reception**
- photographing prisoners
- processing prisoners’ property and parcels coming into the prison

**Prisoner supervision**
- sometimes supervising prisoners
- exchanging clothing and property
- helping prison officers escort prisoners around the prison

**Food delivery**
- walking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle

**Driving duties**
- transporting prisoners and their escorts to their destination
- collecting mail from the local sorting office, which may involve lifting heavy sacks

**Phone calls**
- monitoring the prison’s Personal Identification Number (PIN) phone system
- maintaining the log of PIN phone requests from prisoners
- completing relevant records

**Procedures and protocol**
- understanding and conforming to national and local policies, responding appropriately to incidents and emergencies

You don’t need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all, teamwork.

For further information about the role of an OSG please visit our website

**National - £25,626**

The salary figures quoted are for a 37 hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening and weekend shifts.

**In addition to your base pay, you will receive**:

- annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- access to a paid Level 2 apprenticeship in customer service
- access to the generous Civil Service pension scheme
- season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

**Hours**

You will work an average of 37 hours per week, and this will include working night shifts, evenings, weekends and Bank/Public holidays on a rolling shift pattern (these days are added to your holiday allowance) The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website

**How to apply**

**Stage 1**
- ** Tell us about yourself**
- ** Take a short online test**
You don’t need to be a gamer to do well on this test. We’re just looking for your natural ability to succeed in the role.

Before you take the test, you will have the opportunity to practice and prepare for the real test. You will receive information and a link to access this and the actual test once you apply.

**Stage 2**

If you pass the test, we’ll invite you for an interview.

At the interview we will assess you against the following **Success Profile** behaviours
- Communicating and Influencing
- Managing a Quality Service

The interview will be of a blended nature consisting of behaviours and experience. It will provide the ideal opportunity to tell us more about yourself, your work history or personal experiences, so we can get to know you better and assess how you will be suited to prison work. Your Strengths will also be assessed

  • HR Operations Specialist

    1 month ago

    Wilmslow, Cheshire East, United Kingdom The Find Your Flex Group Full time

    Company OverviewThe Find Your Flex Group is a dynamic organization with a strong commitment to building diverse teams and fostering an inclusive environment.We're seeking an experienced HR Operations Specialist to join our Europe HR Operations team on a 12-month maternity cover basis. As part of this role, you'll work closely with colleagues in the UK and...

  • Call Centre Operator

    7 months ago

    Wilmslow, United Kingdom Brook Street Full time

    My client is recruiting for a long term temporary Customer service advisor to joint the team.This is a Hybrid role within a busy office based in wilmslow. The role will include around 50% telephony and 50% admin work on a rota basis. **Please Note**:It is required that workers do a minimum of one day in the office weekly (usually a Wednesday) Hours are...

  • Business Admin Support Assistant/advisor

    6 months ago

    Wilmslow, United Kingdom Triumph Consultants Ltd Full time

    **What's involved with this role**: **Temporary Business Admin Support Assistant/Advisor - Family Service** **Reference no: Cheshire E 5233968** **Pay rate: £11.18 per hour PAYE** **Hours per week: 29-30 Monday - Friday, normal working hours** **This opening assignment is for 6 months** **City: WILMSLOW, Cheshire** **A DBS disclosure is listed as a...

  • Director of Operations

    1 week ago

    Wilmslow, Cheshire East, United Kingdom David Lewis Full time

    Job OverviewWe are seeking a highly skilled and experienced Director of Operations to join our team at David Lewis. As a key member of our management team, you will play a crucial role in supporting the smooth operation of our home.Your primary responsibility will be to oversee the day-to-day activities of the team, ensuring that all tasks are completed...

  • Head of Education, Skills and Work

    6 months ago

    Wilmslow, United Kingdom Ministry of Justice Full time

    Salary 1 - £46,549 - £55,862 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - North West City/Town 1 - Wilmslow Building/Site 1 - HMP STYAL WILMSLOW, SK9 4HR Grade 1 - SEO Organisation Grade for HMPPS 1 - Band 8 Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job Share, Flexible Working,...

  • Operations Planner

    6 months ago

    Wilmslow, United Kingdom Specialist Chauffeur Services Full time

    Would you like to work for a company that sees and appreciates you as an individual? If yes, then welcome to Specialist Chauffeur Services. We are looking for an Operations Planner Full-Time Position. Competitive pay depending on experience and performance. Your shifts will be 12 hour long. 4 days on, and 4 days off. Main duties: - Overlooking the...

  • Office Operations Manager

    3 days ago

    Wilmslow, Cheshire East, United Kingdom Pareto Full time

    We are seeking a skilled and experienced Office Operations Manager to join our team in Wilmslow. This role offers a competitive salary of £26,000-£27,000 per annum for a 6-month fixed-term contract.The successful candidate will be responsible for managing the day-to-day operations of our Wilmslow office, including managing the front-of-house and providing...

  • Business Operations and Support Specialist

    2 days ago

    Wilmslow, Cheshire East, United Kingdom Pareto Full time

    Key Responsibilities:Provide exceptional administrative support, including data input, appointment making, and general record-keepingAssist with the onboarding and compliance process, including sending and receiving client/candidate paperwork and documents, preparing contracts, and ensuring deadlines are metProcess amendments to contracts and maintain...

  • Business Operations Assistant

    5 days ago

    Wilmslow, Cheshire East, United Kingdom Randstad Internal Resourcer Full time

    We are looking for a Business Operations Assistant to join our team in Wilmslow. As a Business Operations Assistant, you will play a key role in supporting the growth and development of our contracting business.About the RoleSupport the development and implementation of business strategies.Assist with market research and competitor analysis.Contribute to the...

  • Operations Partnership Specialist

    3 days ago

    Wilmslow, Cheshire East, United Kingdom JAM Recruitment Ltd Full time

    **Job Description:** Operations Partnership SpecialistJAM Recruitment Ltd is seeking an Operations Business Partner to support our property development business. The successful candidate will have a strong background in operations management and excellent communication skills.The role involves working closely with the business owner to drive growth and...

  • Technical Operations Lead

    7 days ago

    Wilmslow, Cheshire East, United Kingdom Ernest Gordon Recruitment Careers Full time

    Technical Operations LeadWe are seeking a highly skilled Technical Operations Lead to join our team at Ernest Gordon Recruitment Careers. As a key member of our technical operations team, you will be responsible for managing our school's IT infrastructure, including servers, networking equipment, and security systems.Key Responsibilities:Manage the...

  • Operations Assistant

    7 months ago

    Wilmslow, United Kingdom Basecamp Teams Full time

    **Role**: Operations Assistant **Company**: Fearless Fulfilment / Mystery BOXD **Salary**: up to £27k **Location**: Blackburn / Wilmslow / Remote **About Fearless Fulfilment** Fearless Fulfilment (FF) is an end-to-end fulfilment solution covering storage, logistics, shipping & returns, customer service and data-led consumer insight. FF was born out of...

  • Operations Assistant

    7 months ago

    Wilmslow, United Kingdom Marks & Spencer Full time

    **Operations Assistant - Backstage Operations (17.25hrs)** **This is a Fixed Term Position for a Operations Assistant Role (Backstage Operations) at the Handforth store.** **Standard Rate of Pay at £10.90 per hour.** **Working Pattern**: Sun 11:00-17:00 Mon 12:00-18:00 Fri 12:00-18:00 **Purpose** - To deliver a great shopping experience for their...

  • Operations Assistant

    7 months ago

    Wilmslow, United Kingdom Marks & Spencer Full time

    **Operations Assistant - Backstage Operations (17.25hrs)** **This is a Fixed Term Position for a Operations Assistant Role (Backstage Operations) at the Handforth store.** **Standard Rate of Pay at £10.90 per hour.** **Working Pattern**: Thurs 12:00-18:00 Fri 12:00-18:00 Sat 12:00-18:00 **Purpose** - To deliver a great shopping experience for their...

  • Operations Executive

    7 months ago

    Wilmslow, United Kingdom Focus Group Full time

    Job Title: Network Operations Advisor (Operations Executive) Reports to: IOT Team Manager Department: Operations Location: Cheshire, SK9 1NY (Hybrid working 4&1) **Salary**: £22,500 + Company and Personal Performance Bonus **Knowledge / Skills / Experience**: **About Us**: Founded in 2013 by a team of experienced telecommunications professionals, Zest4...

  • Stockroom Operations Coordinator

    7 days ago

    Wilmslow, Cheshire East, United Kingdom NEXT Full time

    Job Description:We are looking for a skilled and efficient Stockroom Operations Coordinator to join our team. As a key member of our stock team, you will be responsible for processing stock, maintaining accurate inventory records, and supporting the sales floor team.Key Responsibilities:Process stock quickly and accurately to meet customer demandMaintain...

  • Operations Controller

    7 months ago

    Wilmslow, United Kingdom Specialist Chauffeur Services Full time

    Would you like to work for a company that sees and appreciates you as an individual? If yes, then welcome to Specialist Chauffeur Services. We are looking for an Operations Controller - Nights Full-Time Position. Competitive pay depending on experience and performance. Your shifts will be 12 hour long. 4 nights on, and 4 nights off. Main duties: -...

  • Bar Operations Manager

    1 week ago

    Wilmslow, Cheshire East, United Kingdom San Carlo Full time

    Bar Operations ManagerWe're seeking a skilled Bar Operations Manager to join our team at San Carlo. As a key member of our hospitality team, you'll be responsible for overseeing the day-to-day operations of our bar area.About the Role:Manage the ordering and inventory of spirits, beers, and wines, ensuring that we always have the right products on...

  • Director of Team Operations

    5 days ago

    Wilmslow, Cheshire East, United Kingdom David Lewis Full time

    About the RoleWe are seeking a talented and experienced individual to join our team as a Director of Team Operations at David Lewis.In this role, you will be responsible for overseeing the day-to-day operations of our community, developing and implementing effective solutions to improve resident outcomes, and ensuring the health, safety, and well-being of...

  • Health, Safety and Fire Advisor

    7 months ago

    Wilmslow, United Kingdom Ministry of Justice Full time

    Salary 1 - £30,471 pro-rata Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - North West City/Town 1 - Wilmslow Building/Site 1 - HM Prison Styal, SK9 4HR Grade 1 - EO Organisation Grade for HMPPS 1 - Band 4 Post Type 1 - Permanent Working Pattern 1 - Part Time Role Type 1 - Health and Safety Job description...